Product Genius

Hatfields Jaguar Land Rover Dealership; Pickering; On-site; CAD 26 - 61,056; Full time

Benefits offered by this job

33 days annual leave (including bank)

Birthday day off

Contributory pension scheme

Family Leave Policies

Salary Sacrifice car scheme

Volunteer day

Long service milestones

Training and career growth

High street discounts

Referral scheme

Job summary

Hatfields Jaguar Land Rover Pickering Dealership is seeking a Product Genius to deliver an exceptional customer experience by expertly explaining vehicles, technology and features during demonstrations and handovers.

You will work with the Sales Team to ensure customers feel confident and excited about their purchase, while developing product knowledge and engagement skills for future progression.

Qualifications

• Genuine interest in automotive sales career.
• Excellent communication and presentation skills.
• Confident, enthusiastic and approachable personality.
• Ability to explain technical information in a simple, customer-friendly way.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• IT literate and comfortable using digital systems.
• Full UK Driving Licence.
• Be able to pass a satisfactory DBS and reference check.

Responsibilities

• Create exceptional customer experiences as a Product Genius for Jaguar Land Rover.
• Demonstrate vehicles, technology and features to customers and help them get the most from their new vehicle.
• Work with the Sales Team to ensure customers feel confident and excited about their purchase.
• Progress within the business through developing product knowledge and customer engagement skills.

Job description

Hatfields Land Rover Pickering Dealership

Salary: £13.85 per hour - £32,409 per annum

Working hours: 45 hours per week, Monday – Friday rota between 08:00 – 18:00, one day off during the week and alternative weekends off.

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Contributory workplace pension scheme
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Hatfields? Earn rewards through our internal referral scheme

About the role

As a Product Genius working for the prestigious Jaguar Land Rover brand, you will play a key role in creating an exceptional customer experience. You'll be the expert on our vehicles, technology and features, helping customers get the very best from their new vehicle through engaging demonstrations and handovers.

Working alongside our Sales Team, you'll ensure every customer feels confident and excited about their purchase by explaining the latest innovations, connected technology and vehicle functionality in a friendly and engaging way. This is an excellent opportunity for someone who is passionate about customer service and is interested in developing a career in automotive sales. You'll gain valuable experience working alongside our experienced Sales Executives while building your product knowledge and customer engagement skills, with clear opportunities to progress within the business.

You should demonstrate the following skills and experience:

• A genuine interest in developing a career in automotive sales.
• A willingness to learn about premium vehicles, technology and the sales process.
• Excellent communication and presentation skills.
• A confident, enthusiastic and approachable personality.
• Ability to explain technical information in a simple, customer-friendly way.
• Strong organisational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• IT literate and comfortable using digital systems and technology.
• Full UK Driving Licence.
• Be able to pass a satisfactory DBS and reference check.