Product Design Manager, Enterprise

Clio; Calgary; On-site; CAD 150,000 - 225,000; Full time

Benefits offered by this job

Hybrid work environment

Top-tier health benefits

RRSP matching

RESP contributions

Job summary

Clio is seeking a Product Design Manager to lead design across our Enterprise segment, including Vincent and Operate. This player-coach role combines strategy with hands-on design in a high-growth AI-enabled environment for enterprise legal professionals.

You will mentor a team of product designers, partner with Product, Engineering, Research, and Data Science, and champion user-centered design while leveraging AI thoughtfully to meet complex workflows.

Qualifications

• 7+ years of product design experience in SaaS or complex platforms.
• 5+ years leading and mentoring product design teams.
• Proven track record delivering high-quality, user-centered products at scale.
• Deep expertise in user research, interaction design, and systems thinking.
• Experience designing for enterprise users with complex workflows.
• Ability to connect design strategy to business outcomes.
• Coaching mindset to grow talent and lead through ambiguity.
• Proficient with design tools such as Figma and Miro.
• Strong understanding of accessibility standards (WCAG) and inclusive design.

Responsibilities

• Define and drive the experience strategy for Vincent for enterprise users.
• Lead, manage, and mentor a team of product designers.
• Collaborate with Product, Engineering, Research, and Data Science to shape roadmap.
• Embed research and data-informed practices into product development.
• Communicate design rationale and tradeoffs to stakeholders including senior leadership.
• Leverage AI capabilities to create intelligent experiences for enterprise legal professionals.
• Hire and develop design talent through feedback and coaching.
• Plan and allocate resources to meet delivery goals and long-term impact.

Skills

SaaS product design

Lead design teams

User-centered design

Research & systems thinking

Enterprise workflow design

Coaching & Talent development

Figma

Miro

Accessibility WCAG

Tools

Figma

Miro

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionalswhile increasing access to justice.

Summary:

We’re seeking a Product Design Manager to lead design across our Enterprise segment. This is a rare opportunity to shape the design direction of a category-defining product at the forefront of AI and legal technology. Our Enterprise offerings cover Vincent, Clio’s AI-powered legal intelligence platform, and Operate, our enterprise-grade practice and matter management platform.This role is available to candidates in Canada (excluding Quebec) and the US.If you are located near one of our Toronto hub, you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

As part of Clio’s Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast.

This is a player-coach role. You’ll lead a talented team of product designers, working closely with Product and Engineering to deliver intelligent, human-centered experiences that meet the sophisticated needs of enterprise legal professionals. You’ll also roll up your sleeves and dive into design yourself, as part of a broader entrepreneurial cross-functional team. As part of the design management team, you’ll be a key player in advancing design maturity across Vincent as the product scales globally.

What you’ll work on:

• Define and drive the experience strategy for Vincent, ensuring design decisions reflect the complex workflows and high standards of enterprise legal users.

• Lead, manage, and mentor a team of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.

• Partner with Product, Engineering, Research, and Data Science to shape the product roadmap and deliver cohesive, high-quality experiences.

• Champion user-centered design by embedding research and data-informed practices into the product development process.

• Communicate design rationale, insights, and tradeoffs clearly to stakeholders at all levels, including senior leadership.

• Leverage AI capabilities thoughtfully to create intelligent, adaptive experiences that serve enterprise legal professionals.

• Hire and develop exceptional design talent through feedback, coaching, and performance development.

• Plan and allocate resources effectively to meet delivery goals and drive long-term strategic impact.

What you may have:

• 7+ years of product design experience, including SaaS or complex platform environments.

• 5+ years of experience leading and managing product design teams.

• A proven track record of shipping high-quality, user-centered products at scale.

• Deep expertise in user research, interaction design, and systems thinking.

• Experience designing for enterprise users with complex, high-stakes workflows.

• Demonstrated ability to connect design strategy to business and customer outcomes.

• A coaching mindset, able to build trust, grow talent, and lead through ambiguity.

• Proficiency with modern design and collaboration tools (Figma, Miro, etc.).

• Strong understanding of accessibility standards (WCAG) and inclusive design principles.

• A growth mindset when it comes to process improvement and new technologies, especially AI.

Serious bonus points if you:

• Experience designing AI-driven or data-intensive products.

• Familiarity with legal, enterprise, or regulated industry products.

• Experience contributing to or evolving platform-level design systems in multi-product environments.

This is a new role.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $150,000 to $187,500 to $225,000 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture atclio.com/careers

We’re a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we’ve built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

_ Disclaimer: We only communicate with candidates through official @clio.com email addresses.