Product Consultant - Engine by Starling

Starling Bank Limited; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading technology arm of a prominent bank seeks a Product Delivery professional in Toronto. This role involves managing client relationships, ensuring successful implementation of the Engine platform, and collaborating with various teams to deliver tailored solutions. Candidates should possess strong project management skills and a background in client-facing roles, particularly in tech or financial services.

Qualifications

• Experience in client-facing roles, consulting, or at a tech company.
• Some experience in financial services and tech implementation.
• Proven ability to deliver complex programs.

Responsibilities

• Manage large-scale programs end-to-end, focusing on specific functional workstreams.
• Collaborate with product and solution teams to design tailored solutions.
• Support transition from delivery to operational support.

Skills

Detail-oriented

Structured problem-solving

Technical curiosity

Self-motivated

Facilitation skills

Attention to detail

Adaptable communication

Flexible delivery approach

Job description

At Engine by Starling, we are on a mission to find and work with leading banks around the world that aim to build rapid growth businesses using our technology.

Engine is Starling's SaaS business, built to power Starling Bank, which became a separate entity two years ago.

Starling Bank has achieved exceptional growth through its modern, ground-up technology platform. This SaaS platform is now available to banks worldwide, enabling them to leverage innovative digital features and efficient back-office processes that contributed to Starling's success.

We seek future leaders to join our team, develop client relationships, understand their needs, and solve them with Engine’s technology.

Who are Engine by Starling?

Engine is the technology arm of Starling Bank, headquartered in London, with offices in Dublin, Sydney, and the UK. We recently launched in North America, establishing an East Coast HQ and presence in Canada. This role is based in Toronto and may require travel.

We have a Hybrid working model, preferring candidates within commuting distance of our offices for in-person collaboration. Travel, including international, may be necessary depending on client needs.

About the role

This position places you at the core of Engine’s Product Delivery team, responsible for ensuring successful implementation of the Engine platform for clients. You will manage large-scale programs end-to-end, focusing on specific functional workstreams (e.g., Onboarding, Payments & Cards), working closely with clients to understand their challenges and address them with technology. This role requires a strong understanding of the Engine product and digital banking.

We seek versatile, adaptable individuals who enjoy a varied, collaborative environment. You will collaborate with Product owners and Engineering teams to design and implement client solutions, enjoy problem-solving, stakeholder engagement, and supporting clients through their transformation journeys, alongside strong project management skills.

What you'll do:

• Build relationships at all levels within client organizations
• Engage from pre-sales to implementation
• Understand client vision, challenges, and priorities
• Collaborate with product and solution teams to design tailored solutions
• Manage delivery of specific solution areas, representing client needs internally
• Coordinate with Engineering to meet program timelines
• Support transition from delivery to operational support (Run)
• Contribute to scaling the Delivery function, sharing insights and establishing methodologies
• Assist in client discovery and demo sessions for new clients

Your background:

• Experience in client-facing roles, consulting, or at a tech company
• Some experience in financial services and tech implementation
• Proven ability to deliver complex programs
• Ability to understand client problems quickly and present solutions clearly
• Ownership mindset with awareness of when to escalate risks/issues

Your skills:

• Detail-oriented and inquisitive about how things work
• Structured problem-solving approach
• Technical curiosity and aptitude
• Self-motivated, capable of working autonomously
• Facilitation skills for workshops and discovery sessions
• Attention to detail
• Adaptable communication style for diverse stakeholders
• Flexible delivery approach, familiar with Agile methodologies
• Experience with financial services clients is a plus

We seek someone excited by the potential of Engine’s technology to transform banking globally.

Please Note

Applicants must pass background checks (employment, references, fraud, financial, social media, criminal history). We welcome and support applications from people with disabilities, providing accommodations upon request. We cannot offer work permit or visa sponsorship for roles in Canada at this time.

Interview Process

Our interview process is conversational, designed for mutual understanding. Expect:

• Initial video interview (~45 mins)
• In-depth interview (~60 mins)
• Final interview with the Chief Delivery Officer (~45 mins)

About Us

If you’re unsure about meeting every requirement, don’t hesitate to apply. We value diversity and inclusion and are committed to creating an equitable workplace. By applying, you consent to our data processing as detailed in our Privacy Notice, which explains how we handle your personal information.