Process Server

Dye & Durham Corporation; Vancouver; Híbrido; CAD 42 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Pension

Company discounts

Wellness programs

Paid volunteer days

Resumo da oferta

Dye & Durham Corporation is seeking a Process Server to locate individuals and serve legal documents across Vancouver and surrounding areas. The role is field-based, requiring frequent travel and driving a company vehicle, with a focus on compliance and client service.

Responsibilities include route optimization, research, recordkeeping, affidavit preparation, and professional communication. Ideal candidates will be detail-oriented, ethical, and capable of independent work in a fast-paced

Qualificações

• Must have strong communication and investigative abilities.
• Excellent attention to detail and accuracy in documentation.
• Ability to travel frequently within assigned service areas.
• Proven ability to work independently in a fast-paced environment.
• Proficient with mobile apps and case management tools.

Responsabilidades

• Drive extensively across assigned territories to complete service requests.
• Review assignments and optimize routes to meet deadlines.
• Locate individuals and serve legal documents.
• Maintain accurate service records using company systems.
• Prepare affidavits of service and sign where required.
• Provide exceptional service to clients and internal teams.
• Participate in ongoing training and adhere to company policies.

Conhecimentos

Communication

Time management

Independent worker

Driving

Research skills

Recordkeeping

Customer service

Adaptability

Descrição da oferta de emprego

As a Process Server, you will play a critical role in supporting our clients by locating individuals and serving legal documents in a professional, timely, and compliant manner. This position is primarily field-based and involves extensive daily driving to various locations to complete service attempts, conduct investigations, and meet client requirements. You will be responsible for managing assigned service requests, conducting research, maintaining accurate records, and delivering exceptional client service. This role requires strong communication skills, attention to detail, adaptability, excellent time management, and the ability to work independently in a fast-paced environment. A high level of professionalism, integrity, and comfort with frequent travel and driving are essential to successfully represent the organization and meet service objectives.

Key Responsibilities

• Drive extensively throughout assigned territories and design efficient daily routes to complete service requests, maximize productivity, and meet service deadlines.
• Review assignments and adjust routes as needed to prioritize urgent service requests and optimize travel time.
• Conduct research to locate and verify individuals for service.
• Serve legal documents, including court orders, subpoenas, notices, and other legal filings.
• Maintain accurate records of service attempts and completed services using company systems and mobile applications.
• Prepare, review, and sign affidavits of service and attempted service.
• Communicate effectively with individuals and third parties to support successful service outcomes.
• Execute stakeouts and develop strategies for difficult-to-serve individuals.
• Safely operate a company‑provided vehicle while responding to assigned service requests and maintaining compliance with all driving policies.
• Provide exceptional customer service to internal and external clients.
• Support team initiatives, process improvements, and departmental procedures.
• Participate in ongoing training and professional development.
• Demonstrate the Company's core values in all interactions.

Skills, Knowledge and Expertise

• Strong communication and relationship‑building skills.
• Excellent problem‑solving and investigative abilities.
• High attention to detail and accuracy in documentation.
• Ability to work independently and manage competing priorities.
• Adaptability and sound judgment in changing environments.
• Comfortable using mobile applications and technology for case management and recordkeeping.
• Strong organizational and time‑management skills.
• Customer‑focused mindset with a commitment to service excellence.
• Valid driver's license with a clean driving record and the ability to safely operate a company vehicle.
• Ability to travel throughout assigned service areas as required.
• Experience in process serving, legal services, investigations, or a related field is an asset.
• Knowledge of legal documentation and court processes is an asset.

Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

In line with the amended Employment Standards Act 2000, the salary range for this role is: $22 per hour, dependent on assessment of skills during the interview process.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogueWe take ownership and celebrate together