Product Launch Manager

Pacer Group; Toronto; On-site; CAD 84,932 - 93,425; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Sick Leave

Job summary

Pacer Group is seeking an Innovation Process Manager to oversee the end-to-end innovation portfolio process. This role focuses on transforming ideas into measurable business value by managing workflows, supporting strategic initiatives, and utilizing Microsoft tools, including Power BI for reporting. The ideal candidate will have strong project management skills and experience in business process transformation. Compensation ranges from $45.00/hr. to $49.50/hr., with benefits including medical, dental, vision, and 401(k).

Qualifications

• Experience required in project management and business process optimization.
• Proficiency with Microsoft tools is necessary for automation and reporting.

Responsibilities

• Manage the innovation portfolio and pipeline processes.
• Design process artifacts and optimize workflows.
• Create and maintain Power BI dashboards for reporting purposes.

Skills

Portfolio and project management experience

Business process transformation experience

Workflow automation using Microsoft tools

Proficiency in Microsoft Office 365

Data analytics and performance reporting

Experience with Power BI

Communication and collaboration skills

Documentation and SOP development

Change management skills

Manage innovation pipelines

User Experience (UX) knowledge

Tools

Microsoft Office 365

Power BI

Job description

Duration: 1-Month Assignment with Possibility of Extension

Domain: Technology & Operations / Innovation Management

Pay Rate: $45.00/hr. – $49.50/hr. on W2

Application Deadline: 05/15/2026

Skills Required

Primary (Must-Have)

• Portfolio and project management experience
• Strong business process transformation and continuous improvement experience
• Experience with workflow automation using Microsoft tools and technologies
• Proficiency with Microsoft Office 365 tools including SharePoint and Teams
• Strong data analytics, KPI design, and performance reporting skills
• Experience creating Power BI dashboards and reporting views
• Strong communication, collaboration, and stakeholder management skills
• Experience with documentation and SOP development
• Strong change management and process governance skills
• Ability to manage innovation pipelines and portfolio tracking processes
• User Experience (UX) knowledge and process optimization skills

Secondary (Good to Have)

• Experience creating governance frameworks and process automation solutions
• Experience designing communication and training plans
• Knowledge of AI capability development and innovation training frameworks
• Experience with intake management systems and collaboration platforms

Position Overview

The Innovation Process Manager will oversee the end‑to‑end innovation portfolio process focused on transforming ideas into measurable business value. This role will support the development, operationalization, automation, and governance of scalable innovation portfolio systems within the Global Technology & Operations (GTO) organization. The ideal candidate will bridge creative ideation with operational execution by improving innovation workflows, enabling leadership visibility, driving collaboration, and supporting strategic innovation initiatives.

Responsibilities

• Manage and support the end‑to‑end innovation portfolio and pipeline processes
• Design and implement process artifacts including impact vs. feasibility matrices, intake forms, and process documentation
• Refine and optimize innovation process frameworks, SharePoint sites, and process workflows
• Create agendas, templates, and supporting documentation for GTO Innovation Steering Committee meetings
• Architect and manage GTO Innovation Teams channels and collaboration platforms
• Identify opportunities for cross‑functional collaboration on innovation initiatives, technologies, and experiments
• Identify and recommend automation opportunities to improve portfolio efficiency and reduce manual effort
• Design, create, and document workflow automations using approved Microsoft tools
• Develop communication plans and deployment strategies for innovation process improvements
• Execute migration and transition activities for existing innovation submissions and experiments
• Define, track, and analyze innovation portfolio KPIs including throughput, experiment progression, and value metrics
• Build and maintain Power BI dashboards and leadership reporting views
• Prepare monthly portfolio status updates and automate reporting processes where possible
• Design and establish the External Signals Library governance framework and tracking process
• Create and maintain external technology signal libraries using approved collaboration tools
• Develop a 70‑20‑10 training plan focused on AI and innovation capability building
• Reuse and adapt internal learning resources to support capability development initiatives
• Collaborate with leadership, stakeholders, and experiment owners to support innovation program success

Medical | Dental | Vision | 401(k) | Paid Sick Leave

EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

Disclaimer

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.