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An established industry player is seeking a skilled Process Engineer to enhance commercial banking products. This dynamic role involves reviewing and documenting processes, conducting Failure Mode Effects Analysis (FMEA), and collaborating with various stakeholders to ensure process integrity. The project focuses on cash management and online banking for large corporations, aiming to improve user experience and streamline operations. If you're passionate about process improvement and have a background in banking or finance, this opportunity is perfect for you.
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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$40.00/hr - $70.00/hr
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Location: Hybrid, 2x/week onsite Toronto
Length: 2 Month + Extension
Required Skills & Experience
• 2-5 years of experience as a Process Engineer.
• Strong documentation skills, particularly with Visio.
• Experience with Failure Mode Effects Analysis (FMEA).
• Proficiency in Microsoft Word, Visio, and Outlook.
• Ability to work with stakeholders to ensure proper documentation.
• Experience in documenting processes for client-facing applications, serviced by mid-office or back-office teams.
Nice to Have Skills & Experience
• Experience in commercial banking.
• Experience in cash management.
Job Description
Insight Global is seeking a skilled Process Engineer to join a leading bank in Downtown Toronto. The successful candidate will be responsible for reviewing and documenting approximately 120 processes, conducting Failure Mode Effects Analysis (FMEA), and collaborating with various stakeholders to ensure process integrity and congruency. This role is critical to the success of a larger project focused on enhancing commercial banking products.
Project Context:
• The project focuses on cash management and online banking for large corporations.
• It includes day-to-day banking online, facilitating wire payments, sending and receiving money, and managing account and credit balances.
• The system allows different levels of access for various employees within a business.
• The project aims to enhance client experience by providing a more user-friendly interface for managing restrictions themselves.
• We plan to consolidate three systems into one, improving the user experience and introducing new processes and procedures for back, mid, and front office operations
Key Responsibilities:
• Review current procedures and create process maps for both current and future states.
• Conduct Failure Mode Effects Analysis (FMEA) to identify and tighten effects and procedures.
• Update control logs and processes.
• Collaborate with business and operational teams to hand off procedure documents.
• Ensure end-to-end process integrity and congruency.
• Work with stakeholders to ensure proper documentation.
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