Process Engineer

Agilus Work Solutions; Dorval; Hybrid; CAD 138,000 - 165,000; Full time

Job summary

Agilus by Synergie in Dorval, Quebec, is recruiting a Process Engineer to support BPM strategy within a complex operational environment. You will collaborate with business leaders to improve process performance, drive ownership, and promote standardization across maintenance, engineering, supply chain, and regulated settings.

The role emphasizes Lean methodologies, end-to-end process lifecycle management, and the development of documentation and templates.

Qualifications

• Experience in business process management and process improvement.
• Ability to conduct value stream mapping and document end-to-end processes.
• Experience analyzing processes, developing metrics, and benchmarks.

Responsibilities

• Conduct gap analyses and establish process ownership.
• Facilitate value stream mapping using BPM standards.
• Coach stakeholders on process management and best practices.
• Support end-to-end lifecycle management using BPM tools.
• Develop and maintain process documentation and templates.
• Assess risks and identify opportunities for controls and standardization.

Skills

Process management

Value stream mapping

Performance metrics

Benchmarks

Bilingual English/French

Tools

Excel

PowerPoint

Word

Access

Visio

Job description

Drive Process Excellence, Lean Transformation & Operational Performance

Agilus by Synergie is recruiting for a Process Engineer in the travel industry in a hybrid work environment in Dorval, Quebec. We are seeking an experienced Business Process Manager to support the execution of a Business Process Management (BPM) strategy within a complex operational environment. In this role, you will collaborate with business leaders to improve process performance, support process ownership, drive process standardization, and identify opportunities for continuous improvement. Leveraging Lean methodologies and process management best practices, you will help optimize business operations and enhance organizational effectiveness.

Responsibilities

• Conduct gap analyses and collaborate with business leaders to establish process ownership
• Facilitate value stream mapping activities using established BPM standards and methodologies
• Coach stakeholders on process management standards, tools, and best practices
• Support end-to-end process lifecycle management using BPM platforms and tools
• Assess process risks and identify opportunities for controls, standardization, and error-proofing
• Develop and maintain process documentation, manuals, templates, and supporting materials

Requirements

• Strong experience with business process management, process mapping, and process improvement initiatives
• Demonstrated ability to conduct value stream mapping and document end-to-end business processes
• Experience analyzing business processes, developing performance metrics, and establishing benchmarks
• Strong understanding of operational processes within maintenance, engineering, supply chain, or regulated environments
• Experience implementing process improvements, policies, controls, and technology-driven changes
• Advanced proficiency with Microsoft Office applications including Excel, PowerPoint, Word, Access, and Visio
• Bilingualism (English and French) is considered a strong asset

What's in it for you

• $100.00 - $120.00 hourly
• Contribute to enterprise-wide process improvement initiatives
• Partner with business leaders and key stakeholders across multiple functions
• Influence strategic process management and operational excellence programs
• Apply Lean methodologies to drive measurable business improvements
• Support critical operational and compliance-related processes
• Gain exposure to maintenance, engineering, supply chain, and operational environments

Soft skills: Communicate effectively with stakeholders across all levels of the organization, Build strong collaborative relationships with business leaders and operational teams, Demonstrate strong coaching, mentoring, and knowledge-sharing abilities, Influence process adoption and drive organizational alignment around best practices.

This posting is for an active opening.