Process Analyst

RBC; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

RBC is seeking a Process Analyst to improve finance processes in Toronto. This role focuses on identifying optimization opportunities, conducting process redesign, and ensuring compliance with standards. Candidates should have a background in finance or accounting, with strong project management and communication skills, aiming to enhance efficiency and client satisfaction in shared services.

Benefits

World-class training program in financial services

Collaborative and dynamic work environment

Development opportunities through coaching

Ability to make a lasting impact

Qualifications

• University degree or equivalent experience required.
• Experience with process mapping and documentation.
• Strong understanding of General Ledger reconciliation.

Responsibilities

• Identify process optimization opportunities and support process redesign.
• Lead process redesign, analysis, and implementation for assigned tasks.
• Conduct detailed data-based analysis and root cause identification.

Skills

Process Improvements

Critical Thinking

Project Management

Vendor Payments

General Ledger Reconciliation

Communication

Education

University degree in Business/Accounting

Job description

Job Summary

Job Description

What is the Opportunity?

Process Owners – Finance Shared Services (FSS) under Operations Process Engineering group support Operations centre that perform day to day execution of finance related processes such as Reconciliation, Vendor invoice payments, Journal entry postings, Finance Application and Cost allocation services etc.

The team employs over 75 employees through offices in Canada and Caribbean. The objective of the Process Owners team is to reimagine and redesign the work that we do for FSS, by standardizing, simplifying and automating the processes within the broader team. Success is delivering transformational changes that achieve measurable improvements in both process efficiency and employee satisfaction, enhancing the capabilities of our team.

The Process Analyst is responsible for identifying process optimization opportunities and supporting process redesign, while improving the documentation of processes across FSS.

What will you do?

• Strives to improve finance processes while ensuring work performed is verified and in conformance with RBC standards, policies, procedures and in compliance with Statutory and Regulatory requirements.
• Participates in end-to-end process redesign, analysis, planning, documentation and implementation for assigned processes/tasks, leading the planning of assigned tasks and ensuring integration into overall initiative plan.
• Performs full analysis and execution components of process reviews (detailed data-based analysis, root cause identification, process mapping, gap analysis, recommendations, implementation, documentation, etc).
• Leverages automation (e.g. VBA) and/or works with our IT partners to streamline process and eliminate non-value added activities
• Seeks to contribute to an environment of continuous improvement by identifying, recommending and assisting implementation of business solutions that support the overall strategy of Finance Shared Services.
• Anticipates operational and tactical risks and issues and tracks to resolution using the appropriate methodology.
• Assesses ambiguous situations and provides clarity to team and stakeholders as required.
• Promotes innovative or improved methods to achieve targets and implements best practices.
• Provides superior client experience and strengthens relationship with business partners and vendors.
• Collaborates with colleagues across the organization as required.
• Raises, tracks and works to the resolution of issues/conflicts, removes barriers/resolves issues and escalates to others as appropriate.
  
  

What do you need to succeed?

Must have:

• University degree or equivalent experience (Business / Accounting preferred)
• Experience with process mapping and documentation
• Project management and planning skills
• Strong oral and written communication skills required
• Knowledge in General Ledger reconciliation and Vendor payment processing
• Critical thinking skills
  
  

Nice to Have:

• Business analyst experience
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
  
  

Job Skills

Active Learning, Adaptability, Business Analysis, Business Appraisals, Critical Thinking, Critical Thinking Problem Solving (Inactive), Customer Service, Decision Making, Effectiveness Measurement, Employee Experience, General Ledger Reconciliations, Operational Delivery, Oral Communications, Process Improvements, Project Management, University Education, Vendor Payments

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-06

Application Deadline:

2025-06-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com