Pro Shop Sales Associate (Part – Time)

The Glencoe Club; Calgary; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Health & dental benefits

Delicious daily employee meals

Employee referral program

Training & development opportunities

Inclusive, diverse work environment

Job summary

The Glencoe Club in downtown Calgary is seeking a part-time Pro Shop Sales Associate to be the face of our retail operations. You will deliver personalized service and expert product knowledge to members, guests, and employees.

Responsibilities include merchandising, displays, inventory tagging, and daily shop maintenance, with a focus on Racquet sports gear and fitness apparel. A friendly, team-oriented approach and strong cash handling are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years' retail or customer service experience.
• Experience with cash handling and POS systems.
• Knowledge of merchandising and promotional displays is a plus.
• Racquet stringing experience would be an asset.

Responsibilities

• Provide exceptional customer service on the sales floor to members, guests, and employees.
• Provide product information and recommendations based on customer needs.
• Assist with merchandising, displays, and store maintenance.
• Help with inventory management and accurate tagging of merchandise.
• Collaborate with the team to meet goals and enhance the customer experience.

Skills

Customer service

Cash handling

Interpersonal skills

Merchandising knowledge

Retail display knowledge

Education

High school diploma or equivalent

Retail, sales, or recreation education

Tools

POS systems

Job description

The Glencoe Club
636-29 Ave SW
Calgary, AB T2S0P1, CAN

Description

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends.

If you are genuinely passionate about our vision to be a world class private club - inspiring excellence and enriching experiences, have a proven track record for delivering exceptional experiences through your interactions, and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking a part-timePro Shop Sales Associate at our downtown location. As a Pro Shop Sales Associate, you will be the face of our retail operations, ensuring every visitor receives personalized attention and expert product knowledge. You will beresponsible for deliveringexceptional customer serviceto members, guests, and employees whilesupporting the day-to-day operationsof the ProShop, including merchandising, shop maintenance, andongoing inventory management. Our specialties include Tennis, Squash & Badminton racquets and accessories, fitness & swimwear apparel, fitness & swimwear accessories, athletic footwear, exclusive ladies, men's, and children's fashions. If you enjoy working in a customer-focused setting and have a knack for sales,we want to hear from you!

Responsibilities:

• Provide exceptional customer service on the sales floor to members, guests, and employees, always engaging in a friendly and professional manner
• Provide detailed product information and recommendations based on customer needs
• Assist with merchandising, promotional displays and ensure store is tidy and maintained
• Assist with inventory management, ensure correct tagging of merchandise prior to displaying on the sales floor
• Work collaboratively with the team to complete tasks, meet goals and enhance overall customer experience

Qualifications:

• High school diploma or equivalent required; additional education in retail, sales, or recreation is a plus
• Minimum of 2 years' retail or customer service experience preferred
• Proven experience with cash handling, opening/closing procedures and operating POS systems
• Strong knowledge of merchandising and promotional displays in a retail environment
• Exceptional interpersonal and communication skills
• Racquet stringing experience would be an asset or training will be supplied
• Knowledge of sporting goods would be considered an asset

Why choose us:

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts
• Comprehensive health and dental benefits available for you and your family

This is a part-time position reporting to the Pro Shop Manager, requiring 12-20 hours per week. The successful candidate must be available to work a variety of shifts, including weekdays, weekends, and holidays, and must have a flexible schedule.

Pro Shop Store Hours: Monday-Thursday 9am to 8pm, Friday 9am to 6pm, Saturday, Sunday & Holidays 10am to 6pm.

The successful applicant will be required to complete a Criminal background check as well as Respect in the Workplace prior to commencing employment .

Qualified applicants are invited to submit their resume by Monday , October 26, 2026.

Additional information about The Glencoe Club and career opportunities can be found at: www.glencoejobs.org .

We thank all applicants for their interest in joining The Glencoe. We appreciate the time and effort invested in each application; however, only those selected for further consideration will be contacted directly