Cashier - Team Lead

Glencoe All; Calgary; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Inclusive culture

Training & development

Employee meals

Referral program

Recognition programs

Job summary

The Glencoe Club in Calgary is seeking a part-time Café 29 Team Lead to deliver exceptional member and guest experiences and support daily café operations. You will lead by example, ensuring service standards, product quality, and team performance while educating members and guests on offerings.

The ideal candidate has leadership experience in hospitality, strong communication skills, and a passion for food and beverage.

Qualifications

• Minimum 1 year of supervisory or leadership experience in customer service, café, food service, or hospitality.
• Ability to guide, motivate, and support team members while fostering a positive, collaborative work environment.
• Experience in café, food service, hospitality, or related environment with strong knowledge of food and beverage preparation, customer service, and daily operations.

Responsibilities

• Lead by example in delivering exceptional member and guest service, welcoming visitors, communicating daily specials and new offerings, and providing knowledgeable recommendations.
• Oversee the preparation and presentation of baked goods, smoothies, specialty coffees, and other café offerings to ensure consistent quality and product standards.
• Operate and oversee cash register and POS transactions, ensuring accuracy, efficiency, and adherence to cash-handling procedures.
• Coordinate daily café activities, including stocking supplies, replenishing products, maintaining displays, and ensuring the café is well-organized and prepared for service.
• Monitor cleanliness and presentation of the café, dining areas, tables, and equipment, ensuring a welcoming environment for members and guests.
• Support, guide, and motivate team members to maintain service standards, strengthen product knowledge, and promote teamwork and operational efficiency.
• Participate in café meetings and training sessions, communicate operational updates, and support the implementation of procedures, service standards, and team development initiatives.
• Promote and ensure compliance with Glencoe Health and Safety standards, food safety requirements, and Alberta Occupational Health and Safety regulations.

Skills

Leadership

Customer service

Communication

Team motivation

Food/beverage knowledge

Education

High school diploma or equivalent

Food Safety Certification

Tools

POS system

Job description

The Glencoe Club
636-29 Ave SW
Calgary, AB T2S0P1, CAN

Description

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends.

If you are genuinely passionate about our vision to be a world class private club - inspiring excellence and enriching experiences, have a proven track record for delivering exceptional experiences through your interactions, and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking a Part-Time Team Lead to join our Café 29 Team. As a Café 29 Team Lead, you will play a key role in delivering an exceptional member and guest experience by providing prompt, efficient, and friendly service while supporting daily café operations. You will lead by example, ensuring consistency in service standards, product quality, and team performance. The ideal candidate is passionate about food, beverages, and hospitality, with strong leadership and communication skills. You will support, guide, and motivate the café team while fostering a positive and collaborative work environment. Through your product and menu knowledge, you will help educate members and guests, uphold Café 29 standards, and ensure every interaction reflects our commitment to outstanding service.

Responsibilities:

• Lead by example in delivering exceptional member and guest service, welcoming visitors, communicating daily specials and new offerings, and providing knowledgeable recommendations.
• Oversee the preparation and presentation of baked goods, smoothies, specialty coffees, and other café offerings to ensure consistent quality and product standards.
• Operate and oversee cash register and Point-of-Sale (POS) transactions, ensuring accuracy, efficiency, and adherence to cash-handling procedures.
• Coordinate daily café activities, including stocking supplies, replenishing products, maintaining displays, and ensuring the café is well-organized and fully prepared for service.
• Monitor cleanliness and presentation of the café, dining areas, tables, and equipment, ensuring a welcoming environment for members and guests.
• Support, guide, and motivate team members to maintain service standards, strengthen product knowledge, and promote teamwork and operational efficiency.
• Participate in café meetings and training sessions, communicate operational updates, and support the implementation of procedures, service standards, and team development initiatives.
• Promote and ensure compliance with all Glencoe Health and Safety standards, food safety requirements, and applicable Alberta Occupational Health and Safety regulations.

Qualifications:

• Minimum of 1 year of supervisory or leadership experience in customer service, café, food service, or hospitality environment, with a demonstrated ability to lead team members and deliver exceptional member and guest experiences.
• Ability to guide, motivate, and support team members while fostering a positive, collaborative work environment.
• Previous experience in café, food service, hospitality, or a related environment, with strong knowledge of food and beverage preparation, customer service, and daily operations.
• Excellent interpersonal, communication, and organizational skills, with a commitment to delivering exceptional member and guest experiences.
• Ability to prioritize tasks, multitask effectively, and remain composed and solution-oriented in a fast-paced environment.
• Strong work ethic, positive attitude, and high standards of professionalism, honesty, integrity, and teamwork.
• High school diploma or equivalent, along with a valid Food Safety Certification or willingness to obtain one. Ability to stand and walk for extended periods and lift up to 20 pounds as required.

Why choose us:

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts

This is Part-Time position that report to the Café 29 Supervisor. Successful candidate will be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is needed.

The successful applicant will be required to complete a background check as well as a Respect in the Workplace online certification prior to commencing employment.

Applicants must be legally eligible to work in Canada. The Club does not help with obtaining Canadian work authorization

Additional information about The Glencoe Club and career opportunities can be found at: www.glencoejobs.org .

We thank all applicants for their interest in joining The Glencoe. We appreciate the time and effort invested in each application; however, only those selected for further consideration will be contacted directly.