Private Personal Assistant

Confidential; Victoria; On-site; CAD 70,000 - 110,000; Full time

Job summary

Confidential is seeking a highly capable chief of staff–like assistant to manage the principal's professional and personal life, from calendar management and correspondence to travel planning and wardrobe coordination. You'll coordinate household projects, staff, vendors and ad hoc assignments, while delivering exceptional customer service with discretion and calm under pressure.

This on-site role requires flexibility, readiness for evenings and weekends, and occasional international travel to

Qualifications

• Minimum 5 years' experience in a similar role or hospitality/customer service background.
• Valid driver''s license and comfortable with travel.
• Ability to travel internationally on short notice.

Responsibilities

• Managing all aspects of the principal's professional and personal life including calendar management, correspondence and priorities.
• Project-managing the household: staff coordination, vendors, maintenance, and ad hoc projects.
• Planning and booking travel: itineraries, logistics, contingency plans.
• Managing wardrobes, packing, and attention to small details that matter.
• Running errands and handling odd jobs: no task too small or random.
• Pet management: dogs are a central part of this family.
• Juggling multiple projects and priorities with on-call flexibility.
• Being on call and adaptable when plans change.

Skills

Project management

Discretion & confidentiality

Customer service

Communication

Problem solving

Time management

Independent work

Tools

Microsoft Office

Apple products

Job description

On behalf of our client, we are looking for someone who can run a life: professional, personal, and everything in between, for a private, accomplished entrepreneur and business owner. Think less "assistant," more "chief of staff, fixer, travel agent, wardrobe stylist, pet-lover, and calm-in-the-storm," all in one person. If you like variety, project management and providing excellence in customer service, this role is for you.

The day to day

• Managing all aspects of the principal's professional and personal life including and not limited to calendar management, correspondence, and all critical priorities.
• Project-managing the household: staff coordination, vendors, maintenance, and ad hoc projects.
• Planning and booking travel: itineraries, logistics, contingency plans.
• Managing wardrobes, packing, and thinking about the small details that make a big difference.
• Running errands and handling odd jobs: no task too small, no request too random.
• Pet management: Dogs are a central part of this family, this role requires a genuine love of animals.
• Juggling multiple projects and priorities at once without dropping the important ones.
• Being on call and ready to adapt when plans change, because they will.
• Catching whatever anything else turns out to be that day.

Who You Are

• Mature, discreet, and unshakeable. This role sees and hears things that must remain confidential at all times.
• A proactive thinker who solves problems before they're problems and proactively thinks in a customer-first mindset.
• A clear, concise communicator: no fluff, no rambling, just what's needed.
• Thick-skinned and even-keeled, able to take feedback and curveballs in stride without taking it personally.
• Comfortable with ambiguity, multiple moving parts, and operating in the grey. This role must be self-lead.
• Trustworthy to the core, with a confiding nature.

Qualifications

• Minimum 5 years' experience in a similar role, or a background in hospitality / customer service.
• Valid Class 5 driver's license, a clean driver's abstract, and comfort operating a vehicle as part of the role.
• Valid Canadian passport and the ability to travel internationally on short notice.
• Highly competent with everyday software, Microsoft Suite and Apple products alike.
• Flexible work schedule and able to shift around evenings, weekends, and last-minute changes as needed.

The Fine Print

• On-site, splitting time between multiple locations, sometimes throughout the day.
• On-call availability required, this is not a 9 to 5 job.
• You'll be surrounded by a team of genuine, supporting, and caring individuals. Bring your A game to this role every day and your opportunities are endless.
• Extreme discretion and confidentiality are non-negotiable.

Why This Role

Because no two days will look the same, because you'll be trusted with real responsibility from day one, and because you'll be working closely with someone who values the people around them. If you're organized, unflappable, and ready to be indispensable, we'd love to hear from you.