Private Banking Associate

Royal Bank of Canada; Vancouver; On-site; CAD 52,000 - 76,000; Full time

Job summary

Royal Bank of Canada in Vancouver seeks a Private Banking Associate to enhance client experiences by handling servicing requests via email and phone, and identifying client needs through discovery. You will promote digital education to empower clients to engage with RBC through their channel of choice, delivering a tailored private banking experience.

Responsibilities include handling in-person, email, and phone requests, resolving concerns at first contact, and leveraging technology to offer

Qualifications

• Minimum of 2 to 3 years of banking experience.
• Strong working knowledge of Microsoft Office Suite.
• Proven client service skills.
• Excellent organizational skills.

Responsibilities

• Deliver high-level service and support to Private Banking clients for in-person, email, and phone requests.
• Resolve client concerns at first point of contact in a professional, timely, and accurate manner.
• Maximize use of technology and promote digital education to engage RBC through preferred channels.
• Provide tailored client experiences for incoming servicing requests to Private Banking clients.

Skills

Banking experience

Microsoft Office Suite

Client service

Organizational skills

Education

Post-secondary education in Commerce or Business Administration

IFC or CSC certification

Job description

Job Description

Please note: We are hiring for future opportunities and only candidates whose qualifications and experience align with the role's requirements will be contacted for further consideration.

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting

As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone

Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner

Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Skills

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER City:

Vancouver Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-10-26 Application Deadline:

2026-11-26 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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