Private Banking Associate

RBC; North Vancouver; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Commissions and stock where applicable

Career development and growth

Job summary

RBC in Vancouver seeks a Private Banking Associate to elevate client experiences by handling servicing requests via phone and email and uncovering client needs through daily interactions.

You will champion digital education, deliver tailored service for private banking clients across channels, and resolve issues promptly with professional, accurate guidance, supporting our client-first culture.

Qualifications

• Minimum of 2 to 3 years of banking experience.
• Strong working knowledge of Microsoft Office Suite.
• Proven client service skills.
• Excellent organizational skills.

Responsibilities

• Deliver everyday banking expertise and high-level service to Private Banking clients via in-person, email, and phone.
• Understand and deliver a tailored client experience for servicing requests.
• Resolve client concerns at first point of contact in a professional and timely manner.
• Champion digital education to enable RBC clients to engage through their channel of choice.

Skills

Banking experience

Customer service

Organizational skills

Communication

Education

IFC or CSC

Commerce or Business Administration degree

Tools

Microsoft Office Suite

Job description

Job Description

Please note: We are hiring for future opportunities and only candidates whose qualifications and experience align with the role’s requirements will be contacted for further consideration.

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Address

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City

Vancouver

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-26

Application Deadline

2026-11-26

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com