Privacy Program Manager

Themis Solutions; Burnaby; Hybrid; CAD 100,000 - 136,000; Full time

Job summary

A leading company in legal technology is seeking a Privacy Program Manager to oversee and enhance its global privacy program. The ideal candidate will ensure compliance with international privacy regulations and collaborate cross-functionally to embed privacy principles into company culture. This role offers a hybrid work environment, competitive salary, and a focus on diversity and inclusion.

Benefits

Competitive salary with health benefits

Flexible time off policy

RRSP matching

Clioversary recognition program

Qualifications

• 5 years of direct experience in privacy program management.
• Knowledge of GDPR, CCPA/CPRA, and PIPEDA required.
• Experience with DSAR and privacy policies.

Responsibilities

• Maintain and adapt the company’s privacy program policies.
• Ensure compliance with applicable privacy laws.
• Conduct and oversee Data Protection Impact Assessments.

Skills

Project Management

Compliance Monitoring

Data Protection Impact Assessments

Privacy Risk Assessment

Cross-Functional Collaboration

Excellent Communication

Education

Privacy certifications (CIPP/US, CIPP/E, CIPM, CIPT)

Bachelor’s Degree or equivalent experience

Job description

Clio is more than just a tech companywe are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary :

Clio is seeking an experienced and motivated Privacy Program Manager to operate mature and scale our global privacy program. You will play a critical role in ensuring our products processes and data handling practices comply with international privacy regulations (GDPR CCPA / CPRA PIPEDA Australia Privacy Act etc.) and align with industry best practices. Working cross-functionally you will embed privacy principles into our culture procurement product development lifecycle and build trust with our customers

This role is available to candidates across Canada excluding Quebec. If you are local to one of our hubs (Burnaby Calgary or Toronto) then you will be expected to be in office twice per week on days of your choice. If you are not local to our hubs then you may work remotely across Canada but our offices are open to you if you would like to visit.

A day in the life might look like

Program Management & Automation : Maintain and adapt the companys privacy program policies procedures and internal knowledge base as Clio continues to grow.

Compliance Monitoring : Ensure compliance with applicable privacy laws and regulations in our existing markets (GDPR CCPA / CPRA PIPEDA) and emerging jurisdictions.

Metrics & Reporting : Define track and report on key privacy program metrics.

Risk Assessment : Conduct and oversee Data Protection Impact Assessments (DPIAs) Privacy Impact Assessments (PIAs) and Legitimate Interests Assessments (LIAs) for new products features and processing activities.

Policy & Training : Develop and update privacy training and awareness programs fostering a privacy-forward mindset and coaching junior team members.

Data Subject Rights : Participate in our Data Subject Access Request (DSAR) pipeline ensuring comprehensive coverage across all in-scope platforms.

Cross-Functional Collaboration : Partner closely with Legal Engineering Security IT Marketing HR and Sales teams to integrate Privacy by Design principles and conduct Privacy Threshold Assessments.

Incident Response : Contribute to Business Continuity and Incident Response programs.

Vendor Risk Management : Assist in reviewing and assessing third-party vendor privacy practices and support the negotiation of Data Processing Agreements (DPAs).

Stay Current : Monitor evolving privacy laws regulations enforcement trends and global best practices advising the business on potential impacts and necessary changes.

What You May Have

Privacy certifications (e.g. CIPP / US CIPP / E CIPM CIPT).

5 years of direct experience in privacy program management data protection or a closely related legal / compliance role.

Demonstrated knowledge of major global privacy regulations (GDPR CCPA / CPRA PIPEDA required; familiarity with Privacy frameworks from ISO NIST are a plus).

Proven experience developing and implementing privacy policies procedures and controls.

Experience conducting privacy risk assessments (DPIAs / PIAs).

Experience managing DSAR workflows and tools.

Strong program / project management skills with the ability to track and contribute to multiple projects simultaneously.

Excellent communication (written and verbal) and interpersonal skills with the ability to effectively collaborate with technical and non-technical teams.

Experience working within a technology or SaaS company environment.

Serious Bonus Points If You Have

Experience using privacy management software (e.g. TrustArc).

Candidates with experience in companies with SaaS delivery models preferred.

Familiarity with cloud computing environments (AWS GCP) and SaaS architecture.

Experience reviewing and negotiating Data Processing Agreements (DPAs).

What you will find here :

Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include :

Competitive equitable salary with top-tier health benefits dental and vision insurance

Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto and Dublin) to be in office minimum 2 days per week on our Anchor Days.

Flexible time off policy with an encouraged 20 days off per year.

RRSP matching and RESP contribution

Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years

The full salary range

• for this role is $100300 to $118000 to $135700 note salary bands may differ based on location and local currency. Additionally benefit offerings may differ depending on the employees location.
• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity Inclusion Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and are united by our mission. We are dedicated to diversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.

Learn more about our culture at Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 100300 - 135700

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