Privacy and Compliance Specialist

Ontario Teachers Insurance Plan; Waterloo; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is seeking a Compliance Specialist in Waterloo. This role involves investigating privacy incidents, developing compliance protocols, and providing expert advice on privacy matters. The ideal candidate will have a strong understanding of Canadian privacy regulations and experience in a compliance role. Flexible work options are available, along with a rewarding salary and comprehensive benefits.

Benefits

Rewarding salary and bonuses

100% premium coverage for group benefits

Defined benefit pension plan

100% coverage of continuing education fees

Access to learning resources

Opportunities for advancement

Qualifications

• Minimum three to five years’ experience in privacy compliance.
• Strong understanding of Canadian privacy regulations.

Responsibilities

• Conduct privacy risk reviews and privacy impact assessments.
• Coordinate and conduct privacy breach investigations.
• Provide expert advice on data protection requirements.

Skills

Communication

Research

Analysis

Education

University degree or college diploma in business

Tools

MS Office

Power BI

Job description

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization : they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do :

Reporting to the Manager, Privacy and Compliance, you’ll be responsible for the investigation of privacy incidents, designing, developing, implementing, and communicating OGC’s privacy compliance protocols and is responsible for conducting privacy impact assessments and acting as a Subject Matter Expert on privacy matters to all lines of business and management.

The core parts of your role will be to :

• Conduct privacy risk reviews and privacy impact assessments (PIA) for programs, projects, and technologies to ensure compliance with OGC’s privacy policy and applicable data protection legislation.
• Coordinate and conduct privacy breach investigations, collaborating with internal and external stakeholders, assessing and mitigating privacy risk, documenting outcomes, and recommendations to prevent recurrence.
• Lead and support privacy training and data protection training, communications, and awareness programs.
• Lead and participate on project teams as the Subject Matter Expert (SME), providing advice into the design and development of new and revised products in accordance with OGC policies, relevant data protection legislation, privacy by design principles, contractual obligations, and privacy best practices.
• Provide expert advice and guidance to all levels of leadership and business teams regarding data protection requirements, advising on privacy risks and developing strategies with the business areas to enable the business to manage those risks.
• Complete privacy risk reviews of third-party service providers and related due diligence.
• Conduct research and provide risk analysis on privacy-related issues.
• Continuously improve the privacy management program metrics, monitoring activities, and drafting quarterly operations reports.
• Monitor and maintain knowledge of current and new privacy legislation and other applicable regulatory requirements impacting OGC through independent research, government bodies, and industry sources. Collaborate with the business units to ensure business processes are compliant with applicable regulations.
• Guide the access to information process, completing requests within compliance timelines, applying relevant privacy compliance requirements to each request and producing associated activity reports.
• Provide support to operational risk management to mitigate organizational risks and improve business resiliency.
• Provide training and guidance to junior privacy team members, acting as a resource to aid in advancing their privacy knowledge and development.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

• A university degree or college diploma in business or a related field.
• Minimum three to five years’ experience working in a privacy compliance role, preferably within an insurance or financial services organization.
• Strong understanding of Canadian privacy regulations, data protection laws and privacy by design principles. A CIPP / C designation is preferred and / or willingness to attain.
• Excellent verbal and written communication skills with the ability to communicate technical and legal information effectively and clearly to all levels of the organization and leadership forums.
• Demonstrated ability to deal effectively and collaboratively with all levels of internal and external stakeholders to achieve privacy compliance requirements.
• Excellent time management skills to manage multiple responsibilities and priorities.
• Innovative and a self-starter with good research, analysis and report writing abilities meeting quality standards and deadlines.
• Proficiency in MS Office applications and Power BI.
• A CRM designation is considered an asset.
• The ability to communicate in French (verbal and written) is considered an asset.

Working Conditions :

• Flexible work from home and hybrid options available.
• May be required to work overtime.
• May be required to travel.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer :

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

• Rewarding salary and bonuses that truly value your dedication.
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day.
• Defined benefit pension plan for a financially confident retirement.
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
• Access to a wealth of learning resources, including LinkedIn Learning for professional development.
• Flexible work-from-home and hybrid options.
• Unlock your potential with opportunities for advancement.

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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Compliance Specialist • Waterloo, Region of Waterloo, Canada