Privacy and Access Specialist

BC Housing; Burnaby; On-site; CAD 73,747 - 86,761; Full time

Job summary

BC Housing is seeking a Privacy & Access Specialist in Burnaby, BC. The successful candidate will manage sensitive information access requests and support the Privacy and Access program. Responsibilities include conducting privacy impact assessments and developing training activities.

The ideal candidate will possess a diploma in a relevant field and experience with FOI requests. This role focuses on privacy compliance and requires strong interpersonal and communication skills.

All qualified candidates are encouraged to apply, including women, visible minorities, and Indigenous Peoples.

Qualifications

• Diploma in relevant discipline required.
• Experience in managing FOI requests and eDiscovery best practices.
• Criminal Record Check required.

Responsibilities

• Manage sensitive and complex information access requests.
• Complete privacy impact assessments and respond to privacy breaches.
• Develop and deliver training and awareness activities.

Skills

Interpersonal skills

Effective communication

Problem-solving

Consensus-building

Knowledge of FOI and privacy legislation

Technical IT security knowledge

Education

Diploma in Privacy, Information Management, Legal Administration, or Public Administration

Tools

eDiscovery tools

Job description

Privacy & Access Specialist

Job ID: 6728

Location: Burnaby, BC

Salary: $73,747 - $86,761 Annually

Position Summary: The Privacy and Access Specialist reports to the Director of Privacy & Information Services and manages sensitive and complex information access requests including eDiscovery and Restricted FOI requests. The role supports the Privacy and Access program, completes privacy impact assessments, advises on complex and sensitive information access and privacy matters, responds to privacy breaches for the Commission, develops and delivers training and awareness activities, and creates internal policies, reports, and presentations.

Candidate Profile

The successful candidate will have the following qualifications:

Education & Experience

• Diploma in Privacy, Information Management, Legal Administration, Public Administration, or other relevant discipline.
• Sound experience in managing FOI requests, including eDiscovery best practices, interpreting and applying legislation, administering information access requests, managing caseloads, and working in a high‑volume client service‑centric environment.
• Equivalent combination of education, training, and experience acceptable to the Employer.
• Criminal Record Check required.

Knowledge, Skills and Abilities

• Sound knowledge of the Freedom of Information and Protection of Privacy Act, restricted FOIs, eDiscovery practices, and tools.
• Technical knowledge including relevant IT Security and troubleshooting ability.
• Strong interpersonal skills, effective communication, problem‑solving, and consensus‑building.
• Ability to learn, understand the Commission’s policies, processes, and business operations, interpret legislation, and apply knowledge in decision‑making.
• Ability to strategize and share expertise on eDiscovery tools and platforms.
• Clear communication in written and spoken forms, especially when handling complex and sensitive information.
• Ability to analyze large amounts of information, resolve issues, and make effective decisions in a results‑oriented environment.
• Maintain confidentiality, use diplomacy and tact in dealing with confidential matters.
• Adapt to changing priorities and manage multiple issues and projects simultaneously.
• Demonstrate patience, respect, and negotiation skills when interacting with members of the public from diverse backgrounds.
• Work independently and in a team environment.
• Subject to satisfactory criminal record search and required to maintain Security Clearance throughout employment.
• Indigenous candidates are welcome to contact an Indigenous team member for recruitment process details.

BC Housing is an equal‑opportunity employer. We invite and welcome applications from women, visible minorities, Indigenous Peoples, people with disabilities, people of all sexual orientations and gender identities, and all individuals committed to meaningful work that makes a difference.