Privacy Advisor (Contract)

LCBO; Toronto; On-site; CAD 67,000 - 114,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Defined Benefit Pension

Discounts via Workperks

Job summary

LCBO in Toronto is seeking a privacy professional to interpret FIPPA principles, provide advice, training and direction to internal clients, and ensure compliant collection, use, retention and disclosure of personal information while delivering an exceptional customer experience.

Reporting to the Director, Privacy & Access, you will develop guidance, conduct privacy risk assessments and audits, manage IPC inquiries, and collaborate with staff and programs to embed privacy best practices across

Qualifications

• Develop and communicate privacy guidance to LCBO staff and programs.
• Identify privacy risks and advise mitigation plans.
• Conduct privacy risk assessments, investigations, and audits to ensure ongoing compliance.
• Monitor privacy research and adapt LCBO privacy policies accordingly.
• Lead communications with the IPC and representations in response to documentation requests.

Responsibilities

• Develop and communicate advice, guidance and training to LCBO staff and corporate programs.
• Identify and assess privacy risks and provide advisory support to risk owners.
• Conduct privacy risk assessments, investigations, and audits.
• Monitor and conduct privacy research to inform program delivery.
• Support privacy program goals and compliance with legislation.

Skills

Interpersonal skills

Communication skills

Self-motivated

Organizational skills

Problem solving

Education

Privacy-related degree

Job description

Location Address:
100 Queens Quay East, 9th Floor, Toronto

Number of Openings:
1

Pay:

$66,671.00 - $113,578
Job Posting Description:

This is an onsite role #LI-Onsite

Contract Duration: 12 Months

Reporting to the Director, Privacy & Access, you will provide advice, training, and direction regarding the interpretation of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) principles and requirements, privacy best practices and industry standards, to ensure internal clients can effectively achieve their goals and meet their legislated obligations related to the collection, use, retention, and disclosure of personal information and to support an exceptional customer experience.

If you are a privacy professional who builds strong relationships, uses creativity and subject matter expertise, and loves helping others succeed, then this is the role for you!

About the Role

• Develop and communicate advice, guidance and training to LCBO staff and corporate programs regarding all activities that collect, or may collect, personal information to assist decision-makers and business owners in reaching goals while ensuring compliance with applicable privacy legislation, supporting an exceptional customer experience, and informed by privacy best practices.
• Identify and assess privacy risks and provide advisory and consultative support to risk owners to develop appropriate mitigation plans; conduct post-implementation analysis and reviews to ensure recommendations have been implemented.
• Conduct privacy risk assessments, investigations, and audits to confirm ongoing compliance.
• Monitor and conduct privacy research activities to identify and assess jurisdictional/private sector and industry best practices, risks and impacts related to program delivery, to inform and enhance the effectiveness of LCBO’s privacy policy, legal commitments, and program delivery.
• Support LCBO privacy program, including corporate policies, incident response protocols, its goals, and practices, and compliance with government legislation, regulatory requirements, and industry best practices.
• Use subject matter expertise to help implement privacy protocols and programs applicable to the Freedom of Information & Privacy Office including responding to requests for personal information, privacy complaints, privacy breaches (i.e., unauthorized disclosure, use of or access to personal information) and law enforcement requests.
• Lead communication with the Information and Privacy Commissioner’s Office (IPC) related to privacy complaints and investigations; support the research and development of representations in response to requests for documentation from the IPC.

About You

• College diploma, undergraduate or graduate degree/certificate in Privacy, Information Management, Library Science, Business Administration or related field
• 2+ years of experience.
• Self-initiating and takes a proactive approach towards projects; seek direction and advice but is also prepared to take ownership and progress tasks independently.
• Strong interpersonal skills to build credibility and foster positive relationships with partners.
• Excellent communication skills including strong writing skills and the ability to articulate complex privacy and adjacent issues and analysis.
• Self-driven, resourceful, and able to work well independently and as part of a team.
• Exceptional organizational skills and ability to manage conflicting priorities.
• Strong problem-solving skills and the ability to make decisions and recommendations in the face of ambiguity.
• Familiarity with retail sector and Broader Ontario Public Sector an asset.
• Professional privacy certification (CIPP/C, CIPT, CIPM, etc.) an asset.

We offer a comprehensive suite of benefits, including:

• Access to an Employee & Family Assistance Program
• A Defined Benefit Pension
• Discounts on products and services via Workperks

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Work Hours:
36.25

Union / Non-Union:
Non-Union

Job Posting End Date:
October 2, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]