Principal, Software Engineering – InsurTech Claims & Billing Core Systems

Intact Financial Corporation; Toronto; Hybrid; CAD 162,000 - 198,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Diversity & inclusion policies

Job summary

Intact Financial Corporation is seeking a Principal Engineer to lead hands‑on technical efforts across InsurTech Claims and Billing Core Systems. You will shape architecture, drive technology strategy, and mentor engineers while remaining hands‑on for prototyping and complex troubleshooting.

The role emphasizes designing scalable, secure solutions, defining standards, and collaborating with architects to improve engineering practices across the organization.

Qualifications

• Senior or Principal‑level experience in software engineering, architecture, or a related technical discipline.
• Proven hands‑on engineering experience including prototyping, code reviews, troubleshooting.
• Experience with system design, cloud platforms, APIs, microservices, security, observability.

Responsibilities

• Provide hands‑on technical leadership through prototyping, code reviews, and troubleshooting.
• Lead resolution of high‑severity issues across claims and billing systems.
• Define architecture, standards, and roadmaps for Claims and Billing Core Systems.

Skills

Senior level

Hands-on engineering

System design

AI integration

Java/Node.js

Guidewire (assets)

Mentoring

Education

Bachelor's in CS/CE

Master's degree (asset)

Tools

Guidewire ClaimCenter

BillingCenter

Job description

Pay & Benefits at Intact

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Salary range (but not limited to): 161,600 - 197,500
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 20%
• As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
• Our pension offerings provide flexibility and long‑term security for our employees beyond their careers
• We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan
• Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.
• The salary range presented above is based on a 35‑hour workweek and would represent a majority of different candidate profiles.
• However, we encourage candidates who may fall outside of this range to apply as well.

Principal, Software Engineering – InsurTech Claims & Billing Core Systems

About the role

We are looking for a Principal Engineer to provide hands‑on technical leadership across Intact’s InsurTech Claims and Billing Core Systems. This is a senior individual contributor role with broad technical influence. You will remain hands‑on through prototyping, targeted code reviews, and technical troubleshooting when needed, while helping shape architecture, technology strategy, and engineering practices across the organization. You will help solve complex engineering challenges, advance technology strategy, and raise the technical capabilities of the teams around you through expertise, collaboration, and influence.

What you’ll do here

• Provide hands‑on technical leadership through prototyping, targeted code reviews, and technical troubleshooting when needed to address difficult, complex challenges.
• Lead the resolution of high‑severity issues involving performance, reliability, security, cloud costs, and complex integrations across claims and billing systems.
• Define architecture, technical standards, and technology roadmaps for Claims and Billing Core Systems.
• Design scalable, resilient, secure, and cost‑effective solutions in collaboration with architects and engineering teams.
• Implement practical AI and agentic AI solutions, including frameworks and guardrails that improve engineering productivity.
• Research emerging technologies and lead proof‑of‑concepts that support innovation and business outcomes.
• Communicate technical decisions clearly, build alignment through influence, and mentor senior engineers and technical leaders.

What you bring to the table

• Senior or Principal‑level experience in software engineering, architecture, or a related technical discipline.
• Strong hands‑on engineering experience, including prototyping, targeted code reviews, technical troubleshooting, and resolving complex production issues.
• Proven expertise in system design, architecture, cloud platforms, APIs, microservices, distributed systems, security, and observability.
• Practical experience implementing AI or agentic AI solutions in products, platforms, or engineering processes.
• Expert hands‑on experience with Java and Node.js is a strong asset.
• Experience with Guidewire ClaimCenter and BillingCenter is an asset.
• Excellent written and verbal communication skills, including the ability to explain complex technical trade‑offs clearly to executive stakeholders.
• A collaborative, low‑ego, and people‑first approach, with the ability to mentor others and lead through influence rather than formal authority.
• A bachelor’s degree in computer science or computer engineering; a master’s degree or higher is an asset.
• No Canadian work experience is required; however, candidates must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English‑speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI‑Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.