Practice Manager - Kennedy East Dental

hellodent; Hamilton; On-site; CAD 75,000 - 80,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee Assistance Program

Job summary

Kennedy East Dental in Hamilton, ON is seeking a Practice Manager to lead daily operations, optimize efficiency, and support growth. You will manage budgeting, scheduling, and team performance while ensuring patient care excellence and regulatory compliance.

You will collaborate with leadership to implement programs, oversee payroll, and drive process improvements across the clinic, aligning with our standards and community focus.

Qualifications

• Bachelor's degree or diploma in business/office administration or equivalent experience.
• Minimum 3–5 years as a Dental Practice Lead/Manager or similar.
• Experience with staff scheduling, budgeting, inventory, and people management.
• Strong business acumen with budgeting, forecasting, and financial oversight.
• Experience with dental software systems and Microsoft Office preferred.
• Commitment to health regulation and operational standards.
• Willingness to work varied hours to align with business needs.

Responsibilities

• Develop and execute plans to optimize daily operations and drive productivity.
• Coach and motivate the team to improve patient care and service levels.
• Oversee compliance programs and provincial health regulation standards.
• Manage recruitment, staffing costs, and payroll processes.
• Monitor accounts receivable and financial performance; forecast budgets.

Skills

Leadership

Budgeting

Staff scheduling

Payroll administration

People management

Dental industry knowledge

Education

Business or Office Administration Diploma

Tools

Dental software systems

Microsoft Office

Job description

Get to Know Us:

At Kennedy East Dental, we are committed to providing personalized, high-quality dental care in a welcoming and comfortable environment. Located in Hamilton’s Central Mountain area, our practice offers a comprehensive range of dental services for patients of all ages. With a focus on patient comfort, modern technology, and compassionate care, our team takes pride in helping every patient achieve and maintain a healthy smile. We strive to create a positive experience for our patients while building lasting relationships within our community.

Schedule:

• Monday - Thursday: 8:00 am - 5:00 pm

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Practice Manager position is$75/k - $80k/annually depending on skills, experience, and location.

Please note that this is areplacementjob opening.

Your Impact:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
• Constantly review clinic environment and key business indicators toidentifyproblems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
• Workin accordance withthe practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead,coachand motivate the team to improve productivity,engagementand retention of patients
• Drive the implementation of company programs,policiesand procedures by supporting action plans and directly motivating the team to meet operational and companyobjectives
• Support recruitment efforts to interview dental professionals and assess for best fit
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

• University or College Diploma in business or office administration
• 3-5years experienceas a Dental Practice Lead or Dental Practice Manager isrequired
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances,inventoryand people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment tomaintaininghealth regulation and operational standards
• Willingness to work varied hours to align with business needs

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.