Practice Manager - Davis Orthodontic Cobourg

Davis Orthodontics; Cobourg; On-site; CAD 70,000 - 110,000; Full time

Job summary

Davis Orthodontics in Cobourg, ON is seeking a Clinical Team Leader (Practice Manager) to guide daily operations, uphold service excellence, and drive team performance in a fast-growing orthodontic practice.

You’ll mentor staff, optimize schedules, oversee budgets, manage patient accounts, and foster strong relationships with referring dentists and community partners while delivering compassionate, patient-centered care.

Qualifications

• 3+ years of proven leadership experience in customer-facing industries.
• Entrepreneurial spirit with a results-driven mindset in sales or operations.
• Strong organizational and decision-making skills.
• People-first mentality with a passion for mentoring and empowering teams.
• Bachelor’s degree in business administration or related field is an asset.

Responsibilities

• Mentor and coach team members to achieve their personal best.
• Lead high-performing teams and drive operational excellence.
• Manage the patient journey from first contact to final visit.
• Optimize schedules, improve efficiency, and maximize clinic revenue.
• Build relationships with referring dentists and community partners to grow the practice.

Skills

Leadership

Entrepreneurial Spirit

Problem-Solving

People-First Mentality

Education

Bachelor’s degree in business administration or related field

Job description

Practice Manager - Davis Orthodontic Cobourg

Company: Davis Orthodontics

Location: Cobourg, ON

Type: Full-time

Description:

Join the Legacy of Davis Orthodontics: Over 50 Years of Creating Smiles and Changing Lives

For over half a century, Davis Orthodontics has been transforming smiles and building lasting relationships in the Greater Toronto Area. Founded with a passion for patient care and a commitment to excellence, we’ve grown into one of the most trusted orthodontic practices in the region. Our evolution over the past 50 years reflects our dedication to staying at the forefront of innovation while never losing sight of our core belief: every patient deserves personalized, compassionate care.

At Davis Orthodontics, we create more than just beautiful smiles—we deliver exceptional experiences that build confidence and inspire trust. From the moment a patient walks through our doors to the day they leave with a radiant new smile, our team works together to ensure that every interaction is seamless, supportive, and memorable.

Why Join Davis Orthodontics?

Here, you’ll be part of a team that values collaboration, innovation, and heart. We are a family-first practice that treats our patients and team members with the same level of care, respect, and integrity we’d offer our own loved ones. When you join us, you’re not just taking on a job—you’re becoming part of a legacy of excellence and community impact that has been 50 years in the making.

Your Role as a Clinical Team Leader (Practice Manager): Leadership in Action

As a Clinical Team Leader (Practice Manager), you’ll take the reins of daily operations, ensuring the clinic thrives as a hub of positivity, precision, and progress. This is a role for someone who excels at building high-performing teams, driving operational success, and delivering unparalleled patient experiences.

Inspire and Lead Your Team

• Champion team development by mentoring, coaching, and supporting every team member to achieve their personal best.
• Foster a culture of collaboration, inclusivity, and accountability, where excellence and engagement go hand in hand.
• Be a hands-on leader who leads by example and inspires trust and commitment.

Elevate the Patient Experience

• Manage every step of the patient journey, ensuring exceptional service and care from the first consultation to the final smile reveal.
• Create a welcoming, patient-centered environment that reflects our commitment to quality and hospitality.
• Drive patient satisfaction through increased referrals, positive reviews, and loyalty.

Drive Business Success

• Use your business acumen to optimize schedules, enhance efficiency, and maximize clinic revenue.
• Monitor and manage budgets, payroll, and clinic expenses with a keen eye for detail and strategy.
• Oversee patient accounts and reduce delinquencies while creating future revenue opportunities.

Be a Brand Ambassador

• Build relationships with referring dentists, community partners, and professional networks to grow our practice.
• Promote Davis Orthodontics through creative marketing initiatives that elevate our brand and reputation.
• Represent our practice with pride, professionalism, and passion

What Makes You a Great Fit?

• Leadership Excellence: 3+ years of proven leadership experience in customer-facing industries like retail, healthcare, or hospitality.
• Entrepreneurial Spirit: A results-driven mindset with a track record of success in sales or operations.
• Problem-Solving Prowess: Strong organizational and decision-making skills to thrive in dynamic environments.
• People-First Mentality: A passion for mentoring, empowering, and inspiring teams.
• Educational Foundation: Bachelor’s degree in business administration or a related field is an asset.

Are You Ready to Be Part of Our Legacy?

If you’re excited to lead, innovate, and make a difference, we want to hear from you.

Davis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.