Power Systems Service Advisor & Scheduler

Toromont Cat; Winnipeg; On-site; CAD 59,000 - 74,000; Full time

Job summary

Toromont Cat Power Systems is actively seeking a Service Advisor to coordinate all equipment repairs, maintaining clear communication with customers throughout the process. You will work with the Supervisor and Coordinator to keep quotes, timelines and work-in-progress flowing smoothly.

Ideal candidates have a minimum post-secondary education and at least five years in service operations, with strong scheduling and customer-service skills to support Toromont's premium Caterpillar brand.

Qualifications

• Minimum post-secondary education.
• Minimum 5 years' experience in service operations.

Responsibilities

• Coordinate scheduling of machine repairs and preventive maintenance with technicians.
• Provide customer support during and after repairs and update stakeholders.
• Maintain WIP and ensure timely invoicing and reporting.

Skills

Scheduling

Customer support

Communication

Education

Post-secondary education

Tools

Service Scheduler

Job description

Toromont Cat Power Systems is actively seeking a Service Advisor to coordinate all equipment repairs, maintaining clear communication with customers throughout the process. You will work with the Supervisor and Coordinator to keep quotes, timelines and work-in-progress flowing smoothly.

Ideal candidates have a minimum post-secondary education and at least five years in service operations, with strong scheduling and customer-service skills to support Toromont's premium Caterpillar brand.