Power Generation Field Service Technician

PowerToFly; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading power generation company is seeking a Field Service Technician to join its Distribution business in Edmonton, AB. This role involves engaging customers, performing preventative maintenance on power generation products, and completing required documentation. A heavy duty mechanics journeyman certification is preferred, along with solid customer service skills. The position offers a competitive hourly salary and benefits from day one, ensuring a rewarding opportunity in a supportive environment.

Benefits

Company supplied vehicle

Medical/Dental/Life Insurance

Health Savings Account

Company Pension Plan

Full complement of personal and professional benefits

Qualifications

• Experience in customer-facing roles, particularly in field service work.
• Ability to obtain an enhanced security clearance.
• 5 years driver's abstract will be required.

Responsibilities

• Engage customers in a courteous and professional manner.
• Perform preventative maintenance activities on power generation products.
• Complete required documentation accurately and timely.

Skills

Customer service experience

Basic level field service work experience

Intermediate knowledge of PG products

High/Low Voltage experience

Education

Heavy duty mechanics journeyman certification

Valid driver's license

Clean driver's abstract

Job description

DESCRIPTION

Cummins is looking for a Field service Power generation to join our Distribution business in Edmonton, AB.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role servicing the Edmonton metropolitan region. - Enjoy the convenience and benefits of a company supplied vehicle.

In this role, you will make an impact in the following ways

• Engage customers in a courteous and professional manner.
• Anticipate and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

• Heavy duty mechanics journeyman certification is preferred.
• Valid driver's license.
• Clean driver's abstract.
• Ability to obtain an enhanced security clearance.

Experience:

• Basic level field service work experience (Customer facing role).
• Previous intermediate level knowledge of and/or experience with PG products.
• PG and High / Low Voltage experience.
• Customer service experience.

About the role:

• Position is based in Edmonton and servicing the Edmonton metropolitan region.
• Working hours: Monday-Friday 7:30am to 4pm.
• Unionized environment.
• Hourly salary: $48.32 as per current CBA plus hourly field service premium.
• Cummins offers benefits DAY 1 – no waiting period!

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

A copy of a 5 years driver's abstract will be required.