Postal Clerk - Retail and Operations

Canada Post; Ville-Marie; On-site; CAD 30,000 - 40,000; Part time

Job summary

Canada Post in Ville-Marie, QC is seeking a Postal Clerk – Retail and Operations for a temporary on-call relief position across shifts including days, evenings, overnights, and weekends. You will move between retail and mail operations, handling POS transactions, sorting mail, and transporting items, while upholding safety and accuracy standards.

The role requires strong customer service, flexibility, and the ability to work in both frontline retail and production settings.

Qualifications

• Customer service experience in a retail environment is required
• Sales experience is considered an asset
• Experience in a production environment is considered an asset
• French language proficiency is required (French Essential designation)

Responsibilities

• Perform sales and customer service activities to ensure complete customer satisfaction at the counter
• Operate a computer point-of-sale system to process transactions efficiently
• Process financial transactions including cash, cheques, debit, and credit card payments
• Maintain floor displays and conduct merchandising and inventory control
• Receive, sort, sequence, and batch mail items according to established procedures
• Operate mail processing equipment, including clearing jams and removing mail from sorting machines where applicable
• Transport mail between floors and sections using rolling or motorized equipment where applicable
• Review mail items for address accuracy, proper postage, and other requirements
• Maintain knowledge of postal products, services, and delivery information
• Handle physical tasks including standing for up to 3.5 hours and lifting up to 22.7 kg (50 lbs)

Skills

Customer service experience

Sales experience

Experience in a production environment

French language proficiency

Job description

Canada Post is looking for a Postal Clerk – Retail and Operations to join its team in Ville-Marie, Quebec. This is a temporary on-call relief position that puts you right at the heart of mail operations and retail services — a hands-on role with real variety across shifts including days, evenings, overnights, and weekends.

Whether you're serving customers at a counter, processing mail, or conducting financial transactions, no two days look exactly the same. If you're a self-starter who thrives in a dynamic environment and wants to get a real look at how Canada's national postal service operates, this role offers exactly that.

About the Role: Postal Clerk – Retail and Operations

As a Postal Clerk, you'll move between retail and mail operations depending on where you're needed. Some days will have you working a point-of-sale system, assisting customers, and managing product displays. Other days, you may be sorting and batching mail, operating mail processing equipment, or transporting mail between floors using rolling or motorized equipment. It's a position that keeps you active and engaged throughout your shift.

Canada Post places a strong emphasis on safety, accuracy, and customer satisfaction. You'll be expected to review mail items for address accuracy and proper postage, maintain a solid knowledge of postal products and services, and handle physical tasks responsibly — including lifting mail items weighing up to 22.7 kilograms (50 lbs). Working within a team while also being capable of independent decision-making is essential in this environment.

Benefits and Salary

This position offers a competitive hourly wage of $25.37/hour (CAD). As a Canada Post employee, you'll be joining a federally regulated organization that is committed to equity, diversity, and inclusion, and that actively works to create an accessible and welcoming workplace for all. Canada Post also encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women, with preferential consideration available for Indigenous People and Persons with disabilities through a special measure employment equity initiative.

Job Details

Job Type: On Call Relief – Temporary

Company: Canada Post

Location: Ville-Marie, QC

Schedule: Days, evenings, overnights and weekends

Pay: $25.37/hour (CAD)

Responsibilities

The Postal Clerk role spans both retail customer service and back-end mail operations. On any given shift, you could be assisting customers at the counter, processing payments, or sorting and moving mail through the facility. These responsibilities are central to keeping Canada Post's service running smoothly and reliably for communities across the country.

• Perform sales and customer service activities to ensure complete customer satisfaction at the counter
• Operate a computer point-of-sale system to process transactions efficiently
• Process financial transactions including cash, cheques, debit, and credit card payments
• Maintain floor displays and conduct merchandising and inventory control
• Receive, sort, sequence, and batch mail items according to established procedures
• Operate mail processing equipment, including clearing jams and removing mail from sorting machines where applicable
• Transport mail between floors and sections using rolling or motorized equipment where applicable
• Review mail items for address accuracy, proper postage, and other requirements
• Maintain knowledge of postal products, services, and delivery information
• Handle physical tasks including standing for up to 3.5 hours at a time, and lifting mail items weighing up to 22.7 kg (50 lbs)

Requirements / Skills

The ideal candidate is comfortable working in both a customer-facing retail setting and a production or operations environment. Canada Post values people who are adaptable, reliable, and committed to delivering quality service. A background in customer service is essential, and experience in a production or sales setting will help you hit the ground running.

• Customer service experience in a retail environment is required
• Sales experience is considered an asset
• Experience in a production environment is considered an asset
• French language proficiency is required (French Essential designation for this posting)
• Physical capability to lift up to 22.7 kg (50 lbs) and perform tasks involving bending, reaching, and carrying
• Flexibility to work a variety of shifts including days, evenings, overnights, and weekends

Experience in customer service in a retail environment; French Essential language requirement