Post Office Assistant - Term

Canada Post; Alma; On-site; CAD 25,000 - 32,000; Full time

Job summary

Canada Post in Saint-Bruno-du-Lac-Saint-Jean, QC is seeking an on-call Post Office Assistant to join the team. You will be the face of the counter, selling postal products, sorting mail, and helping customers with options, flexible for temporary on-call work across area.

This role requires high school diploma, customer service experience, bilingual French essential, and willingness to pass security screening. Wage is 20.54 per hour; local residents preferred.

Qualifications

• High school diploma or provincial equivalency and/or experience in business administration.
• Experience interacting with the public in a retail or service environment, including sales and cash transactions.
• Understanding of general or post office accounting systems.
• Physical fitness to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods.
• Flexibility to be available for temporary, on-call work as required.
• Language requirement: French Essential.
• Willingness to complete a security screening process as part of the hiring process.

Responsibilities

• Sell postal products and services to both the general public and the business community
• Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
• Provide customers with the information and forms they need
• Address delivery and service difficulties, resolving problems thoroughly and promptly

Skills

Retail experience

Customer service

Flexibility

Dependability

Community minded

Education

High school diploma or provincial equivalency

Job description

Canada Post is looking for an on-call Post Office Assistant to join their team in Saint-Bruno-du-Lac-Saint-Jean, Quebec. This temporary, on-call position serves the local community and surrounding areas including Hébertville and Hébertville-Station. If you enjoy working directly with the public and thrive in a customer-focused retail environment, this could be a great fit.

Day to day, you'll be the face of Canada Post at the counter — selling postal products, sorting and distributing mail, helping customers navigate their options, and resolving delivery issues as they come up. It's a role that keeps you active and engaged, with a mix of customer service, cash handling, and behind-the-scenes mail processing.

About the Role: Post Office Assistant

As a Post Office Assistant, you'll deliver counter services to walk-in customers with a professional and helpful approach. Your responsibilities span everything from selling postal products and services to processing and sorting incoming mail — all while maintaining accuracy and efficiency at the counter.

This is an on-call, temporary position, so flexibility is key. You'll need to be available as needed and comfortable working across service locations in the area. Given the community-based nature of the role, candidates who reside locally are preferred, though applicants within a 50 km radius may also be considered. Note that a security screening process is required as part of the selection.

Benefits and Salary

This position offers a wage of $20.54 per hour. Canada Post is committed to creating an inclusive workplace and values the contributions of all team members. The organization promotes equity, diversity, and inclusion and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Preference will be given to Indigenous people (First Nations, Métis or Inuit) or persons with a disability as part of a special measure employment equity initiative.

Job Details

Job Type: On Call / Temporary

Company: Canada Post

Location: Saint-Bruno-du-Lac-Saint-Jean, QC (also covering Hébertville, Hébertville-Station)

Requisition ID: 192579

Schedule: On call

Pay: $20.54/hour

Responsibilities

Working at the post office counter means you're handling a variety of tasks throughout each shift. From processing mail and serving customers to resolving service issues on the spot, every day brings something a little different. These core responsibilities reflect what the role looks like in practice.

• Sell postal products and services to both the general public and the business community
• Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
• Provide customers with the information and forms they need
• Address delivery and service difficulties, resolving problems thoroughly and promptly

Requirements / Skills

The ideal candidate brings a combination of retail or customer service experience and the physical capability to handle the demands of a working post office. Canada Post values candidates who are flexible, dependable, and community-minded — someone who can step in when needed and represent the organization well at the counter.

• High school diploma or provincial equivalency and/or experience in business administration
• Experience interacting with the public in a retail or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems
• Physical fitness to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as required
• Language requirement: French Essential
• Willingness to complete a security screening process as part of the hiring process