Post Producer: Client-Facing Studio Lead

Publicis Groupe Holdings B.V; Toronto; On-site; CAD 70,000 - 80,000; Full time

Job summary

Publicis Canada is seeking a Producer to serve as the first point of contact for clients and to manage projects end-to-end. You will mentor Studio Assistants and coordinate with Client Services to ensure client satisfaction across all jobs.

The ideal candidate has 3–5 years of post-producing experience in advertising, strong organizational skills, and the ability to handle multiple projects in a fast-paced environment.

Qualifications

• 3–5 years post producing experience, preferably in the advertising space.
• Able to communicate creative thoughts and ideas and understand how they may be executed by our Artists.
• Able to multitask and prioritize effectively.
• Able to meet deadlines and follow directions.
• Able to thrive in a high pressure, detail-oriented environment.

Responsibilities

• Foster strong relationships with existing and new clients, ensure clients are receiving the best possible service on all jobs while at The Pub and follow up with clients upon completion of jobs.
• Collaborate with colleagues, vendors and agencies on quotes and projects as required.
• Create inclusive team environments, meet frequently with editing teams to review client feedback and follow up at the completion of each project.
• Maintain an appropriate response time to client requests while managing the day-to-day responsibilities of producing sessions, providing quotes and dealing with other internal responsibilities.
• Manage the internal schedule for our Artists and Assistants across all disciplines.
• Oversee the coordination of assets on all projects and ensure clear communication with the Assistant Editor(s) & all artists working on any given job.
• Have a presence in the suite when clients are attending a session. Be seen and always appear available to our clients.
• Liaise with the Agency to ensure clients’ needs are met in a timely and efficient manner.
• Problem-solve client issues and requests in a timely manner and manage client expectations.
• Keep Artists & Assistant Editors informed of current job information well in advance of booking dates.
• Train and mentor new hires where appropriate.
• Handle financials on jobs, e.g. reconcile and invoice jobs, create and manage vendor POs.

Skills

Post producing

Client relationships

Multitasking

Deadline management

High-pressure environment

Job description

Publicis Canada is seeking a Producer to serve as the first point of contact for clients and to manage projects end-to-end. You will mentor Studio Assistants and coordinate with Client Services to ensure client satisfaction across all jobs.

The ideal candidate has 3–5 years of post-producing experience in advertising, strong organizational skills, and the ability to handle multiple projects in a fast-paced environment.