Post Office Team Leader

London Drugs; Colwood; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Post Office Team Leader to join their dynamic team. This role focuses on delivering exceptional customer service in a fast-paced environment, assisting customers with mailing needs, and ensuring merchandising standards are met. The ideal candidate will possess strong problem-solving skills, a positive attitude, and a commitment to achieving company objectives. With a focus on professional development and a comprehensive benefits program, this position offers a unique opportunity to grow within a supportive and inclusive workplace. If you are passionate about customer service and ready to make a difference, this is the perfect opportunity for you.

Benefits

Comprehensive medical coverage

Dental coverage

Prescription drug coverage

Vision coverage

Company matched RRSPs

Employee Discount Program

In-House Training & Education Courses

Employee Family Assistance Program

Employee Recognition Program

Qualifications

• Strong customer service skills and ability to problem solve.
• Experience in a fast-paced retail environment is essential.

Responsibilities

• Provide exceptional customer service in the Post Office department.
• Assist customers with mailing needs and maintain merchandising standards.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Motivational Skills

Stress Management

Education

High School Diploma

Professional Sales Experience

Tools

Basic PC Knowledge

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful drugstore chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for:

Post Office Team Leader

The Post Office Team Leader position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs as well as ensuring all merchandising standards are met, maximizing sales opportunities.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast-paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible for performing inventory counts, merchandising, and maintaining the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assisting customers with Venture One and other CPC transactions.

You will have good interpersonal, motivational, and follow-up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement. If you are a well-organized, self-motivated individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge, and education.

• Comprehensive medical, dental, prescription drug, and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Employee Recognition Program (Tangible rewards for great work!)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.