Post Office Team Leader

London Drugs Limited; British Columbia; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Post Office Team Leader who is passionate about customer service and problem-solving. This role involves assisting customers with mailing needs, ensuring high merchandising standards, and providing exceptional service in a fast-paced environment. Ideal candidates will possess strong interpersonal skills, a positive attitude, and a commitment to achieving company objectives. Join a team that values innovation and customer focus, with opportunities for advancement and a comprehensive benefits program designed to support your well-being and career growth.

Benefits

Comprehensive medical, dental, prescription drug, and vision coverage

Company matched RRSPs

Employee Discount Program

Ongoing In-House Training & Education Courses

Employee Family Assistance Program

Employee Recognition Program

Qualifications

• Strong customer service skills with the ability to handle various customer needs.
• Ability to work in a fast-paced environment while maintaining quality service.

Responsibilities

• Provide sales assistance and customer service in the Post Office department.
• Perform inventory counts and maintain merchandising standards.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Motivational Skills

Basic PC Knowledge

Education

High School Diploma

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful drugstore chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for:

Post Office Team Leader

The Post Office Team Leader position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs as well as ensuring all merchandising standards are met, maximizing sales opportunities.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast-paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible for performing inventory counts, merchandising, and maintaining the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assisting customers with Venture One and other CPC transactions.

You will have good inter-personal, motivational, and follow-up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement. If you are a well-organized, self-motivated individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge, and education.

1. Comprehensive medical, dental, prescription drug, and vision coverage for you and your family (Ensuring you and your family are taken care of)
2. Company matched RRSPs (Helping you plan for your future)
3. Employee Discount Program (Sharing our success)
4. Ongoing In-House Training & Education Courses (Lifelong learning)
5. Employee Family Assistance Program (Free confidential counseling)
6. Employee Recognition Program (Tangible rewards for great work!)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Be advised, London Drugs DOES NOT use third-party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing, or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.