Post Office Clerk

Shoppers Drug Mart; Brantford; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a locally owned Shoppers Drug Mart store to provide exceptional customer service in health and beauty. You will be responsible for engaging with customers, managing transactions, and maintaining store standards. Enjoy benefits like flexible schedules and a purchase discount program while working in a supportive community-focused environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Strong computer and register skills.
• Well-organized with good record-keeping abilities.
• Detail-oriented.

Responsibilities

• Provide excellent customer service and engage with all customers.
• Maintain a neat and organized checkout area.
• Accurately handle cash and transactions.

Skills

Planning

Judgment

Decision-making

Organization

Efficiency

Tools

Computer skills

Register skills

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area.

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:

• Provide excellent customer service and positively engage with all customers.
• Maintain a neat and organized checkout area.
• Greet all customers with a warm demeanor.
• Accurately scan or enter product data.
• Accurately handle cash, coupons, lottery, and PC Optimum transactions.
• Ask for the customer’s PC Optimum Card during each transaction.

MERCHANDISING:

• Ensure proper documentation for customer receipts and return of goods.
• Merchandise and maintain designated areas (facing, signing, labeling, etc.).

LOSS PREVENTION:

• Follow loss prevention standards.
• Control cash, lottery, and stamp inventory.

GENERAL:

• Present a proper image in accordance with Uniform Policy and Dress Code Guidelines.
• Comply with all health and safety regulations.
• Follow all store policies and procedures.
• Maintain standards of housekeeping and store image.
• Perform other duties as required.

QUALIFICATIONS:

• Planning, judgment, and decision-making skills.
• Balance teamwork and efficiency in processing customer orders.
• Organization and neatness.
• Efficiency in processing customer transactions.

EXPERIENCE:

• Strong computer and register skills.
• Well-organized with good record-keeping abilities.
• Detail-oriented.

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while benefiting from a national brand. Enjoy a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network value Canada’s diversity as an opportunity to serve their communities better and aim to reflect the nation’s evolving diversity in their products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We also believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing what our customers and stakeholders expect from us.

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#FS #SDMR #ON