Post Office Assistant - Term

Canada Post; Quebec; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

On-call

Temporary position

Public-facing role

Job summary

Canada Post is seeking an on-call Post Office Assistant to join its retail team in Québec, QC, including Lac Saint-Charles coverage. The role is temporary and on-call, focusing on public-facing customer service at the counter.

You will handle postal products and services, process mail, and manage cash transactions while prioritizing accuracy and efficiency in a fast-paced environment.

Qualifications

• Experience interacting with the public in a retail or service environment.
• Ability to handle cash transactions accurately in a retail setting.
• Comfort working on busy retail floors and assisting customers.

Responsibilities

• Sell postal products and services to customers and businesses.
• Sort and distribute mail into correct classifications.
• Provide customers with forms, information, and guidance.

Skills

Customer service

Cash handling

Public engagement

Physical fitness

Education

High school diploma

Job description

Canada Post is looking for an on-call Post Office Assistant to join their retail team in Québec, QC (also covering the Lac Saint-Charles location). This is a temporary, on-call position suited for someone who enjoys working with the public and thrives in a customer-focused retail environment.

Day-to-day, you'll be the face of the post office — helping customers with postal products and services, processing mail, handling cash transactions, and resolving delivery concerns on the spot. If you're comfortable on your feet and enjoy varied work, this role keeps things moving.

About the Role: Post Office Assistant

As a Post Office Assistant at Canada Post, your primary focus will be delivering reliable counter service to both the public and the business community. You'll sell postal products and services, sort and distribute mail into appropriate classifications, and provide customers with the information and forms they need. When delivery or service issues arise, you'll be expected to address them thoroughly and efficiently.

This role requires someone who can work independently in a fast-paced retail environment while upholding Canada Post's core values of Trust, Respect, and Deliver. You'll need to be physically capable of lifting mail containers up to 50 lb, standing for extended periods, and handling the physical demands of postal operations. Flexibility is key — this is an on-call position, so availability for short-notice shifts is essential.

Benefits and Salary

This position offers a salary of $20.54 per hour. As a term employee with Canada Post, you'll be part of one of Canada's most recognized national institutions, with access to a structured work environment guided by strong equity, diversity, and inclusion commitments. Canada Post is also committed to workplace accessibility and will accommodate candidates with disabilities throughout the hiring process.

Job Details

Job Type: On Call / Temporary

Company: Canada Post

Location: Québec, QC (also Lac Saint-Charles)

Requisition ID: 200016

Schedule: On Call

Pay: $20.54 per hour

Responsibilities

Working at the post office counter, you'll handle a mix of customer service, mail handling, and administrative tasks on a daily basis. These responsibilities are central to keeping postal operations running smoothly and ensuring every customer leaves with their needs met.

• Sell postal products and services to members of the public and the business community
• Sort and distribute mail accurately into appropriate classifications
• Provide customers with relevant information, forms, and guidance
• Resolve delivery and service difficulties thoroughly and promptly
• Handle cash transactions accurately in a retail setting
• Lift mail containers weighing up to 50 lb and perform other physical tasks as required

Requirements / Skills

Canada Post is looking for a candidate who is comfortable engaging with the public, has a solid foundation in basic business or retail operations, and can adapt to the flexible demands of an on-call schedule. The ideal applicant will bring a reliable, customer-first attitude and the physical readiness the job requires.

• High school diploma or provincial equivalency and/or experience in business administration
• Experience interacting with the public in a retail or service environment, including sales and cash handling
• Understanding of general or post office accounting systems
• Physical fitness to lift containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as needed
• French language proficiency — French is essential for this position

High school or provincial equivalency and/or experience in business administration; training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions; understanding of general or post office accounting systems.