Post Office Assistant - Term

Canada Post; Napierville; On-site; CAD 28,000 - 32,000; Part time

Job summary

Canada Post in Napierville, QC is seeking a dependable, people-oriented Post Office Assistant (Term) to join the team as an on-call role. You will handle selling postal products, processing mail, and assisting customers in a fast-paced retail environment while supporting team operations at the counter.

The position requires bilingual (English/French) communication, flexibility for on-call shifts, and a customer-focused approach aligned with Canada Post values.

Qualifications

• Customer service experience in a retail or service environment.
• Cash handling experience is preferred.
• Bilingual English/French communication is required for this location.

Responsibilities

• Sell postal products and services to the public and local businesses.
• Sort, distribute, and process mail efficiently.
• Provide customers with accurate information, forms, and guidance on postal services.

Skills

Customer service

Cash handling

Bilingual English/French

Education

High school diploma or equivalent

Job description

Canada Post is looking for a dependable, people-oriented individual to join their team in Napierville, Quebec as an on-call Post Office Assistant (Term). This role puts you at the centre of the community, helping residents and local businesses access essential postal services every day. If you're bilingual, comfortable with retail transactions, and available for flexible on-call shifts, this could be a great fit.

As the face of Canada Post at the counter, you'll be handling everything from selling postal products and processing mail to resolving delivery issues and guiding customers through their options. It's a hands-on position that combines customer service, physical work, and administrative tasks in one role.

About the Role: Post Office Assistant

The Post Office Assistant is a frontline position that keeps the post office running smoothly. You'll serve members of the public and the local business community, processing transactions, answering questions, and making sure mail reaches the right hands. From sorting incoming parcels to completing cash transactions at the counter, the scope of the job is broad and the pace is steady.

This is a term, on-call position, meaning schedule flexibility is essential. Canada Post values a customer-focused approach and expects team members to embody their core principles — Trust, Respect, and Deliver — in every interaction. Bilingual (English/French) communication is a requirement for this location, so you'll need to be comfortable serving customers in both official languages.

Benefits and Salary

This position offers a wage of $20.54 per hour. As part of the Canada Post team, you'll be joining one of Canada's most recognized public institutions with a mandate rooted in service and community connection. The on-call nature of the role offers flexibility, making it a solid option for candidates looking to build experience in a retail and postal services environment.

Job Details

Job Type: On Call / Term

Company: Canada Post

Location: Napierville, QC

Requisition ID: 202512

Schedule: On call

Pay: $20.54/hour

Responsibilities

Working at the Napierville Post Office, your day-to-day responsibilities will span customer service, mail operations, and basic administrative tasks. Each of these duties contributes directly to keeping the community connected and ensuring postal services are delivered with accuracy and care.

• Sell postal products and services to both the general public and local business clients
• Sort, distribute, and process mail into the appropriate classifications efficiently
• Provide customers with accurate information, forms, and guidance on postal services
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Handle cash transactions and general post office accounting tasks accurately
• Maintain a welcoming, customer-focused environment at the service counter

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who thrives in a fast-paced retail or service setting, is comfortable with the public, and can physically manage the demands of the position. Canada Post is particularly seeking someone who lives within the Napierville community or nearby, and who can meet the bilingual language requirements for this location.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Understanding of general or post office accounting systems is an asset
• Physical fitness to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Bilingual (English/French) at the BB level as per the Bilingual Imperative requirement
• Schedule flexibility to be available for temporary, on-call work as needed

High school or provincial equivalency and/or experience in business administration; training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions.