POS Technology & Infrastructure Lead

Quantum Technology Recruiting Inc. (QTR); Markham; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading technology recruiting firm is seeking a hands-on technical lead to oversee POS technology and infrastructure across multiple locations. This role involves strategic oversight and implementation of systems, ensuring compliance and high-quality execution. The ideal candidate will have extensive experience in IT support, particularly in retail environments, and possess strong technical skills in networking and system administration. Enjoy a collaborative culture with flexible hours and a focus on work-life balance.

Benefits

Half-day Fridays

Flexible hours

Collaborative culture

Qualifications

• 6+ years in IT implementation/support, including 3+ in retail or restaurant environments.
• Experience with POS systems is essential.

Responsibilities

• Lead the rollout and support of POS and network technologies.
• Manage network and infrastructure strategy including compliance and security.

Skills

IT implementation

POS system

Infrastructure

Networking

IT compliance

Troubleshooting

Tools

Aloha

Windows

Cloud/integration tools

Job description

Direct message the job poster from Quantum Technology Recruiting Inc. (QTR)

Job Title: POS Technology & Infrastructure Lead

Location: Hybrid – 2 days/week in Markham, ON

Type: Full-time, Permanent

We’re hiring a hands-on technical lead to help our client define, lead, and scale technology across multiple service locations, working at the intersection of POS, network infrastructure, and system administration. This is a strategic and implementation-heavy role focused on point-of-sale systems, infrastructure standards, and vendor coordination—critical to supporting both operations and digital initiatives.

What You’ll Be Doing

• Lead the rollout and ongoing support of technologies (POS, network, kiosks, digital signage, etc.)
• Own L3 support for POS systems and define how 3rd-party vendors implement infra based on your frameworks
• Manage network and infrastructure strategy (incl. compliance, security standards, patching, and updates)
• Act as a key technical advisor across internal teams and departments (IT, Marketing, Operations, etc.)
• Collaborate on new openings and systems upgrades—ensuring on-time, high-quality execution
• Occasionally visit sites to oversee key deployments or vendor installs (will provide time in lieu for rare weekend work)

You Bring

• 6+ years in IT implementation/support, including 3+ in multi-location retail or restaurant environments
• POS system experience is essential (Aloha preferred)
• Strong technical depth in infrastructure, networking (e.g., VLANs), Windows system administration, and IT compliance (PCI-DSS)
• Ability to troubleshoot, lead, and influence across cross-functional teams
• Proven experience working with MSPs and vendors
• Familiarity with cloud/integration tools (middleware, microservices) is an asset
• A self-starter mindset with a strategic view on tech, not just support

Why This Role?

• Step into a high-impact role that blends hands-on tech with strategic oversight
• Enjoy real balance: half-day Fridays, flexible hours, and a collaborative culture

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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