Portfolio Administrator

Morgan McKinley; Calgary; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Portfolio Administrator to enhance their Calgary team. This role is pivotal in supporting portfolio managers and ensuring exceptional client service in a boutique wealth management environment. The ideal candidate will bring at least three years of experience in investment management, showcasing strong organizational and interpersonal skills. You'll engage directly with clients, manage account requests, and maintain accurate records, all while contributing to a flexible and collaborative work atmosphere. If you have a passion for client service and a proactive approach, this opportunity could be your next career step.

Benefits

Comprehensive health insurance

Dental insurance

Vision insurance

Retirement savings plan with company match

Flexible work environment

Qualifications

• 3+ years of experience in wealth or investment management industry.
• Strong organizational and client service skills.

Responsibilities

• Assist in client portfolio management and administrative tasks.
• Provide support to portfolio managers and ensure compliance.

Skills

Client Relationship Management

Organizational Skills

Problem-Solving

Communication Skills

Initiative

Education

Post-secondary education

Canadian Securities Course

Tools

CRM Systems

Portfolio Accounting Systems

Job description

On behalf of our client, a prestigious wealth management firm, we are looking for an experienced Portfolio Administrator (PA) to join their Calgary team.

We seek a conscientious, thoughtful, and qualified Portfolio Administrator with a client-centric approach, an inquisitive mind, a caring disposition, and pride in understanding client priorities to deliver excellent outcomes.

The successful candidate will support a team of portfolio managers by providing administrative support and client administration.

Responsibilities

1. Assist in client portfolio management, reporting, and administrative tasks, including account opening, maintenance, and clerical duties.
2. Provide executive calendar support and ensure efficient organization of responsibilities.
3. Interact with clients, custodians, and financial advisors to facilitate seamless communication and service.
4. Open new accounts and process various client account requests, such as trades, cheques, wires, deposits, transfers, and other transactions.
5. Resolve trade settlement issues in coordination with custodians and internal operations staff.
6. Maintain and update the CRM system to ensure accurate client information and tracking.
7. Prepare reports and relevant information for clients and portfolio managers.
8. Establish and manage high-quality client files, adhering to record-keeping standards for legal, correspondence, trading, and cash activities.
9. Log emails, files, documents, and correspondence to maintain accurate client records.
10. Provide direct support to portfolio managers, assisting with client-related tasks and operations.
11. Undertake special projects as assigned to meet organizational needs.
12. Deliver exceptional client service aligned with the standards of a boutique wealth management firm.
13. Ensure compliance with provincial regulations, company policies, and internal procedures applicable to client services.

Skills and Qualifications

1. Minimum of 3 years of experience in the wealth or investment management industry, specifically in a similar administrative or client services role.
2. Post-secondary education or equivalent experience.
3. Successful completion of the Canadian Securities Course is an asset.
4. Exposure to investment management or portfolio accounting systems is an asset.
5. Excellent organizational, interpersonal, verbal, and written skills. Demonstrated responsiveness and problem-solving capabilities.
6. Ability to take initiative, be accountable, and work in a team-oriented environment.
7. Ability to work collaboratively.
8. Competitive salary and performance-based bonuses.
9. Comprehensive health, dental, and vision insurance.
10. Retirement savings plan with company match.
11. Flexible work environment.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative, Customer Service, and Consulting
• Industries: Investment Management, Investment Advice, and Financial Services