Porter (Support Services)

Michael Garron Hospital; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Michael Garron Hospital in Toronto is seeking a Hospital Porter to support patient and materials transport across the facility. You will assist in moving patients for tests, deliver specimens, medications, linens, and equipment, and respond to urgent codes as directed by Facility Services Management.

Ideal candidates have at least 1 year of relevant experience, Grade 12, and English fluency. BCLS is an asset.

Qualifications

• Completion of Grade 12 or recognized equivalent; BCLS certification an asset.
• 1 year of recent relevant experience in a similar role.
• English fluency required; strong communication skills.
• Ability to meet the physical demands: continuous walking, bending, twisting, pulling, pushing and lifting (up to 50 kg).
• Proficiency with email and basic computer tasks; comfortable completing iLearn modules.

Responsibilities

• Transport patients for diagnostics and between patient units.
• Move specimens, blood work, medication, linen, equipment and mail within the Hospital.
• Respond to Code Blue, Code Pink and Code Omega.

Skills

Customer service

English fluency

Communication skills

Teamwork

Problem solving

Computer literacy

Safety awareness

Physical stamina

Education

Grade 12 or equivalent

BCLS certification

Tools

Vocera

Call Tracking

Email

iLearn

Job description

Position Overview

Under the direction of Facility Services Management, the Porter is responsible for assisting the transport of patients and materials throughout the Hospital as directed while focusing on safe work practices, high quality work and excellent customer service. The Porter’s duties include transporting patients for diagnostic tests and between patient units, as well as transporting specimens, blood work, medication, linen, equipment and mail within the Hospital.

The Porter also responds to Code Blue, Code Pink and Code Omega.

Education

• Completion of Grade 12 or recognized equivalent ; BCLS certification an asset.

Experience

• 1 year of recent relevant experience (within the last 3 years) in a similar role required (Healthcare Environment preferred).
• Demonstrated ability to communicate effectively (Written/Oral), English fluency required.
• Must be successful in the completion of all mandatory testing for this position with a minimum score of 50% required.
• Demonstrated ability to meet the physical demands of the role with a tolerance for continuous walking, bending, twisting, pulling, pushing and lifting required.
• Demonstrated ability to lift using equipment up to 50kg (110 Ibs) required.
• Demonstrated ability to provide excellent customer service with the ability to engage in a positive way with all patients and clients required.
• Demonstrated critical thinking and problem solving skills is required.
• Demonstrated computer proficiency required, familiar with the daily use of email and the ability to complete iLearn educational modules as required.
• Demonstrated familiarity with the use of technology (such as Vocera, Call Tracking) to respond to client requests is preferred.
• Must be flexible and demonstrate the ability to engage positively as part of a team; as well as function well independently is required.
• Knowledge of codes with the ability to respond effectively is preferred.
• Good work and attendance records are mandatory (must meet Hospital standards for attendance).
• Knowledge of the physical layout of the Hospital an asset.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workersthrough adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.