Pool Operator Maintenance Work

The University of British Columbia; Vancouver; Hybrid; CAD 41,000 - 45,000; Full time

Job summary

The University of British Columbia is seeking a Pool Operator Maintenance Work to oversee pool operations, daily maintenance, and safety at the Aquatic Centre. This role supports customer service for pool users and collaborates with the Athletics and Recreation team to ensure clean, safe facilities.

Shifts vary by requirement, with mornings, afternoons, evenings or weekends, totaling about 37.5 hours per week. Candidates should hold Pool Operator certifications and a valid BC driver’s license.

Qualifications

• High school graduation or equivalent.
• Pool Operator 1 and Pool Operator 2 certifications from BCRPA and/or RFABC.
• Valid BC driver’s license class 5 or equivalent.

Responsibilities

• Prepare and maintain pool water quality and building conditions.
• Keep washrooms, change rooms and public spaces clean and safe.
• Respond to service requests and coordinate with trades as needed.
• Operate and maintain pool-related equipment per procedures.
• Read blueprints and assist with materials inventory and records.
• Provide timely timelines to managers for maintenance and small projects.

Skills

Organizational skills

Interpersonal skills

Communication skills

Teamwork

Safety awareness

Education

High school graduation

Pool Operator 1 certification

Pool Operator 2 certification

Valid Class 5 BC Driver's License

Tools

Microsoft Office Suite

Job description

Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Hourly - Pool Operator Maintenance Work Job Title Pool Operator Maintenance Work Department Aquatic Centre Pool Operators | Athletics and Recreation Compensation Range $30.01 - $32.72 CAD Hourly Posting End Date September 20, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing The shifts for this position are based on operational requirements and can be morning, mid-day, evening or weekend. We are recruiting for one vacancy.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Under the general direction of the Facilities Manager, Maintenance, Safety, and Sustainability is responsible for pool operations, daily routine maintenance of equipment and any duties assigned for maintenance, cleanliness (custodial), set-up, and safety of the building. The incumbent will be responsible for all maintenance in the building including minor repairs, emergency response and repair, chemical handling, coordination with trades, bulb and filter replacements, facility conversions, custodial maintenance and other related duties as assigned. The incumbent is also responsible for delivering a necessary level of customer service to clients, guests, service partners and all pool user groups. This individual will work directly with the UBC Athletics and Recreation Aquatic Centre Facility Manager on tasks of varying complexity in an administrative and hands on capacity. The incumbent will have the opportunity to work and support the goals of the following areas: safety, sustainability, facility management, pool maintenance, and facility operations. The shifts for this position are based on operational requirements and can be morning, mid-day, evening or weekend (37.5 hrs per week).

Organizational Status

Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 100 employees, and is led by a strong cross-unit management team. It services over 20,000 students through recreational programming, 25 varsity teams, 13 competitive clubs, along with thousands of members of the UBC community.

Work Performed

• Performs all activities required to prepare for, produce and maintain pool water quality and building conditions as required
• Responsible for keeping washrooms, change rooms, hallways, classrooms, offices, workspace and all public spaces clean, free of debris and in safe operating condition
• Responds to initial calls for service from pool staff, assesses maintenance needs, and takes corrective action or creates service request to appropriate trades
• Works from instructions (written & verbal), operating requirements, guidelines and procedures; always work in a safe operating manner
• Operates and maintains all equipment and tools connected with assigned facilities as per established procedures and standards
• Reads blueprints and understands technical manuals related to work Orders supplies, conducts inventory, and maintains records
• Maintains departmental files and records
• Responsible for delivery of equipment and materials to support the completion or work requests within an established timeframe
• Supports good customer service by providing timelines to departmental managers for special maintenance and small projects
• Move objects weighing 50 pounds or more long distances (more than 20 feet)
• Carries out other related duties as required
• Assist in the delivery and management of building maintenance projects such as renovations, general projects and housekeeping
• Provides input in the development and implementation of new and existing policies, procedures and guidelines related to health, safety, and maintenance.

Consequence of Error/Judgement

This position requires attention to detail, accuracy, problem solving, judgment, tact, discretion and initiative. Failure to respond promptly and tactfully may have a negative impact on internal and external relationships. Errors could result in financial costs and loss of credibility. If any part or portion of this person s duties is neglected, severe consequences will be felt not only by the program itself, but potentially, also by participants and patrons of the facility. The improper execution of details associated with the management of the UBC Aquatic Centre operations could result in a tarnished program and university image.

Supervision Received

This position reports directly to the Facility Manager, Maintenance, Safety, and Sustainability at the UBC Aquatic Centre. Works independently under general supervision. Work is performed in accordance with established procedures and accepted practices. Independent organization of work is expected to accomplish goals and timelines.

Supervision Given

N/A

Minimum Qualifications

• High school graduation.
• Minimum one years of related experience or an equivalent combination of education and experience.
• Pool Operator 1 and Pool Operator 2 certifications from BCRPA and/or RFABC certifications.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Previous experience working in an aquatics environment.
• Valid Class 5 B.C. Drivers License is required.
• Ability to work flexible hours as required, including evenings and weekends.
• Knowledge of operation, repair, and maintenance of swimming pools, equipment, and facilities.
• Knowledge of hazards and safety precautions applicable to pool maintenance.
• Knowledge of chemical water treatment systems and pool water testing.
• Knowledge of current pool maintenance codes and regulations.
• Work with chemicals or similar solutions such as liquid chlorine, muriatic acid, and soda ash using personal protective equipment.
• Highly effective organizational and interpersonal skills.
• Ability to work effectively independently and in a team environment.
• Ability to operate job-related equipment (e.g., hand tools, ladders, pumps and office related equipment).
• Strong computers skills essential including working knowledge of Microsoft Office Suite.
• Ability to communicate effectively verbally and in writing.
• Experience working in a fast paced environment and demonstrated ability to prioritize and work effectively under pressure to meet deadlines is required.
• Ability to effectively resolve client concerns in a calm, non-confrontational manner.
• Demonstrated self-starter.

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together? Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [e-mail].