Policy Change Underwriter

Manulife Financial; Alberta; On-site; CAD 55,000 - 92,000; Full time

Job summary

A leading insurance provider in Alberta is seeking a Policy Change Underwriter to manage changes to insurance policies. The role involves evaluating requests, ensuring documentation completes, and collaborating with stakeholders to ensure seamless policy transitions. Strong analytical and communication skills are essential. The salary range is CAD 55,050 to CAD 91,750 with diverse benefits and opportunities for remote work.

Benefits

Health and dental insurance

Psychological health support

Retirement savings plans

Qualifications

• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Manage and process changes to existing insurance policies.
• Evaluate requests for policy modifications.
• Collaborate with internal partners for policy reinstatements.

Skills

Strong analytical skills

Excellent communication

Attention to detail

Ability to work independently

Bilingualism (English and French)

Education

Relevant insurance or underwriting certification

Job description

Overview

At Manulife Financial, we provide innovative insurance solutions tailored to meet the needs of our clients. We are seeking a Policy Change Underwriter to join our underwriting team. The Policy Change Underwriter is responsible for managing and processing changes to existing insurance policies in accordance with company guidelines. This role involves evaluating requests for policy modifications, ensuring all necessary documentation is complete, and coordinating with underwriters and other stakeholders to facilitate seamless transitions. The specialist will handle various types of policy changes including smoker status adjustments, healthstyle category changes, exclusion removals, and policy reinstatements. This role is crucial in ensuring that our clients receive the appropriate coverage enhancements and additional insurance options.

Position Responsibilities:

• Policy Change Underwriting

• Process requests to change smoker status for policies without Healthstyles categories, or for specific Healthstyles category changes
• Manage rating reconsideration requests, including removal of non-medical flat extras and Healthstyles category changes
• Ensure all applications are fully completed and meet evidence of insurability requirements based on age and amount
• Handle removal of exclusions (e.g., aviation, scuba diving, racing) from policies upon request
• Process reinstatements
• Collaborate with internal partners to determine additional requirements for reinstatements beyond age or amount limits

• Automatic Coverage Enhancement (ACE) Underwriting:
• Review and process ACE applications by evaluating policies and verifying client eligibility
• Calculate underwriting amounts based on current policy coverage and ensure compliance with underwriting guidelines
• Analyze financial applications and attached documents to confirm entitlement to ACE renewals
• Maintain accurate underwriting notes and documentation for each ACE application processed

• Additional Insurance Rider (AIR) Underwriting:
• Assess AIR applications by reviewing financial applications and determining the maximum eligible amount
• Ensure that the AIR rider is in force and that the client meets all necessary qualifications
• Collaborate with clients to gather required financial and medical information
• Calculate and approve AIR amounts based on underwriting guidelines and client eligibility
• Document underwriting decisions and maintain comprehensive records for each AIR application

• General Underwriting Duties:
• Conduct thorough reviews of financial and medical applications to ensure accuracy and completeness
• Request additional information or documentation as needed to support underwriting decisions
• Communicate effectively with clients and internal teams to provide updates and resolve inquiries
• Refer cases to reinsurance or consult with agents when necessary to ensure optimal outcomes for clients

• Required Qualifications:
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Knowledge of financial and medical documentation review processes

• Preferred Qualifications:
• Proven experience in an insurance-related role, with a focus on policy management or underwriting
• Strong understanding of insurance policy guidelines and requirements
• Excellent attention to detail and organizational skills
• Ability to interpret and apply underwriting guidelines effectively
• Strong communication skills to interact with clients, underwriters, and other stakeholders
• Ability to handle sensitive information with confidentiality
• Strong problem-solving skills and the ability to make decisions independently
• Commitment to continuous learning and staying updated with industry changes
• Experience with disability insurance underwriting is an asset
• Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

• When you join our team:
• We’ll empower you to learn and grow the career you want
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words
• As part of our global team, we’ll support you in shaping the future you want to see

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽高年級描述所指向的網站以了解更多資訊。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度。我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、性別、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。應徵過程中如需協助，請聯絡 [e-mail]。

Working Arrangement

遠端工作

Salary range is expected to be between

$55,050.00 CAD - $91,750.00 CAD

若您在上述主要地點之外申請此職位，請聯絡 [e-mail] 以了解您所在地區的薪資範圍。

實際薪資將依地區市場條件、地理位置及相關工作因素而定。員工也有機會參與激勵計畫並根據業績獲得獎金。

Manulife 提供合格員工多樣化福利，包括健康、牙科、心理健康、視力、短期與長期傷殘保險、壽險與意外險、領養/代孕及福利計畫，以及各類退休儲蓄計畫等。