PMO Operations Lead

CanDeal; Toronto; On-site; CAD 75,000 - 110,000; Full time

Job summary

CanDeal Group is seeking a PMO Operations Lead to coordinate operational activities within the PMO, support training, and lead small projects or work packages. The role reports to the Head of PMO and requires collaboration with diverse teams across the organization in Toronto, Canada.

The candidate will oversee the project portfolio, manage resources, and deliver governance metrics while driving process improvements and templates across PMO initiatives.

Qualifications

• Post-Secondary degree required with 2-4 years in a project environment, preferably financial services.
• Strong PMO practices, tools and processes experience.
• Ability to lead small-scale projects or work packages.

Responsibilities

• Oversee the Master Project Portfolio, updating progress and escalating issues.
• Manage resource availability and optimize staff assignments.
• Prepare and distribute portfolio reporting and metrics to senior executives.
• End-to-end management of new business initiatives.
• Provide PMO process training and templates to staff.
• Support standards implementation across the organization.
• Maintain the PMO site and repository of templates.
• Identify opportunities to improve productivity and efficiency.

Skills

PMO knowledge

MS Office

Communication skills

Organizational skills

Analytical thinking

Under pressure

Education

Post-Secondary degree

Tools

MS Office Suite

SharePoint/Teams

Visio

Project

Job description

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division, provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes: BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

JOB PURPOSE

Reporting to the Head of PMO, the PMO Operations Lead is responsible for all aspects of the operational activities in the PMO, working with the team, coordinating activities, managing PMO initiatives and providing support, education and training as needed. Role may also include leading small-scale projects or work packages.

PRIMARY RESPONSIBILITIES

• Oversee the Master Project Portfolio, capturing updates, monitoring progress against the plan and escalating issues or concerns immediately
• Perform resource availability management of project staff, including monitoring and analyzing resource assignments to ensure best use of resources
• Prepare and distribute portfolio reporting and metrics to senior executives
• Manage end to end process for new business initiatives
• Conduct training on the process and templates published by the PMO
• Provide staff support to ensure standards are implemented across the organization
• Ongoing management of the PMO site, including repository of templates
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency through new processes, tools, automation, etc.
• Lead and deliver small scale projects or work packages, ensuring deliverables meet standards for quality, scope and schedule
• Work on PMO initiatives including: the rollout of tools; development and rollout of key templates, processes and metrics
• Facilitate meetings with the business areas ensuring ongoing communication, assessment of opportunities for improvements and resolution of challenges or issues in a timely manner

QUALIFICATIONS

Education & Experience

• Post-Secondary degree
• 2-4 years of experience in a project environment, preferably in financial services
• Solid experience with PMO best practices, tools and processes
• Experience managing small scale projects or work packages

Knowledge, Skills & Abilities

• Knowledge of the project lifecycle and different methodologies (Waterfall, Agile, etc.)
• Proficiency with MS Office Suite (Excel, PPT, Word, Visio, Project, SharePoint/Teams)
• Excellent written and verbal communication skills, including presentations skills
• Strong interpersonal and relationship management skills
• Strong organizational skills
• Strong attention to detail and commitment to quality
• Conceptual thinker, creative thinker and analytical thinker
• Ability to work successfully under pressure and thrive in a fast-paced environment
• Ability to learn new concepts and to learn from experience

Key Qualities for Success

• Self-motivated, strong initiative and deadline-driven.
• Highly attentive to detail and committed to quality.
• Enthusiastic, service-oriented.

DECISION MAKING

• Formulate project plans for projects.
• Prioritize own workload in order to delivery quality results and meet timelines.

Please inform us if you require any accommodation during the hiring process.