Plumbing Sales Specialist — Guide Projects & Drive Results

The Home Depot; Mississauga; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is seeking a Sales Associate to provide fast, friendly service by actively engaging customers and assessing their needs. You will promote services, educate on project options, and maintain stock while delivering a positive shopping experience.

Ideal candidates have a High School diploma or equivalent and 1–2 years in retail or trades. The role requires flexibility for evenings and weekends in a warehouse environment.

Qualifications

• High School Diploma or equivalent.
• 1 to 2 years Retail or Trade experience an asset.
• NA

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them.
• Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need.
• Educate customers about the whole project.
• Using empowerment program when necessary to satisfy customers.
• Execute daily stock maintenance: all products signed, displayed, and clean.
• Maintain knowledge of all products in department and adjacent departments.
• Proactively seek knowledge on all products and services.
• Follows all safety policies and procedures, Loss Prevention policies and procedures

Skills

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

The Home Depot Canada is seeking a Sales Associate to provide fast, friendly service by actively engaging customers and assessing their needs. You will promote services, educate on project options, and maintain stock while delivering a positive shopping experience.

Ideal candidates have a High School diploma or equivalent and 1–2 years in retail or trades. The role requires flexibility for evenings and weekends in a warehouse environment.