Plumbing Customer Experience Associate

RONA; Oshawa; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Benefits package

Telemedicine access

Advancement opportunities

Community involvement

Training program

Student incentives

Job summary

RONA is seeking a customer service associate in Oshawa to assist customers in-store or by phone, handle special orders, and keep the store well organized and stocked. You will participate in promotions, improve product knowledge, and help deliver a positive shopping experience.

This role emphasizes service, effective communication, and teamwork, with opportunities for advancement within the company and access to employee benefits.

Qualifications

• Customer-focused with strong communication.
• Excellent communication and interpersonal skills.
• Ability to lift and move medium to heavy products.
• Experience in a customer-focused role is preferred.

Responsibilities

• Assist customers in-store or by phone.
• Prepare special orders and coordinate price/delivery details.
• Maintain store stocked and merchandised with current signage.
• Stay informed on flyers and promotions.
• Increase product knowledge through available training.
• Perform other tasks to ensure smooth store operations.

Skills

Customer service

Communication

Sales

Interpersonal skills

Job description

RONA is seeking a customer service associate in Oshawa to assist customers in-store or by phone, handle special orders, and keep the store well organized and stocked. You will participate in promotions, improve product knowledge, and help deliver a positive shopping experience.

This role emphasizes service, effective communication, and teamwork, with opportunities for advancement within the company and access to employee benefits.