Platform Technical Solutions Manager

Xe.com; Newmarket; On-site; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Competitive salary + commissions

Vacation + personal days

Healthcare

Life & Disability insurance

RRSP matching

ESPP

Mental health program

Volunteer day

Job summary

Xe.com in Canada seeks a Technical Solutions Manager to lead ERP and API integrations from discovery to go-live. You will scope requirements with clients, deliver product demos, and own project timelines across sales, product, compliance, and engineering teams.

You will guide prospects and partners on the best Xe Platform solutions, document feedback for the roadmap, and ensure successful onboarding. A Bachelor’s degree is required.

Qualifications

• Experience in technical pre-sales, solutions engineering, integration management, or technical project management.
• Strong knowledge of project management methodologies and tools with attention to detail for tracking initiatives and deliverables.
• Excellent communication skills to explain complex technical information to diverse stakeholders.
• Familiarity with ERP integrations and APIs is highly valued.
• Bachelor's degree is required.

Responsibilities

• Plan, organize, and manage technical ERP and API integrations from sales pitches to go-live.
• Scope integration requirements with clients and conduct product demos.
• Own timelines and workstreams to ensure on-time delivery within scope.
• Become the trusted technical advisor to prospects, clients and partners for Xe Platform solutions.
• Develop detailed integration plans and schedules and manage risks.

Skills

Technical pre-sales

Solutions engineering

Integration management

Project management

Communication skills

API knowledge

Team collaboration

Self-starter

Relationship building

Education

Bachelor's degree

Tools

Microsoft Dynamics 365 BC

Sage

Job description

Description

Our Principles

At Xe, we value people who take initiative, think big, and follow through. We're curious by nature and not afraid to ask what if or try something new. Everyone's voice matters here. We expect people to speak up, bring ideas, and take ownership of their work. We don't micromanage. We trust each other to make good calls, take responsibility, and move fast when it counts. And we care about community. Not in a vague corporate way, but in the sense that we have each other's backs, stay open to feedback, and build a culture of trust and real collaboration.

• Ambition. We dream big, try things out, and always ask "why not?" and "what if?" We're ambitious in our thinking and our delivery
• Responsibility. We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility
• Community. We value a sense of belonging, trusting each other, and encouraging authenticity. We contribute to our community

Description

At Xe, we live currencies. Founded in 1993, Xe is a global leader in currency exchange and international money transfers. What began as a simple currency converter has grown into a platform trusted by over 300 million people each year. We provide a comprehensive range of currency services and products, including our real-time exchange rates, Currency Converter, Market Analysis, Currency Data API, supporting 130+ currencies across 190+ countries with quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app, and by phone. Backed by Euronet, we process more than $115 billion in global payments annually. Xe is profitable, product-led, and focused on building reliable, user-first tools that make moving money across borders easier for everyone.

Our Principles

At Xe, we value people who take initiative, think big, and follow through. We're curious by nature and not afraid to ask what if or try something new. Everyone's voice matters here. We expect people to speak up, bring ideas, and take ownership of their work. We don't micromanage. We trust each other to make good calls, take responsibility, and move fast when it counts. And we care about community. Not in a vague corporate way, but in the sense that we have each other's backs, stay open to feedback, and build a culture of trust and real collaboration.

• Ambition. We dream big, try things out, and always ask "why not?" and "what if?" We're ambitious in our thinking and our delivery
• Responsibility. We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility
• Community. We value a sense of belonging, trusting each other, and encouraging authenticity. We contribute to our community

The Role.

As Technical Solutions Manager, you are responsible for planning, organizing, and managing technical ERP and API integrations, from sales pitches to launch. This includes scoping integration requirements with prospective clients, conducting product demos and testing, and owning timelines and workstreams to ensure projects are delivered on time and within scope.

Your Mission.

Become the trusted technical advisor to prospects, clients and partners for Xes Platform solutions.

• Develop a deep understanding of integrated solutions to guide prospects and partners to the solution that best fits their business and technology needs.
• Deliver demos that highlight key features and benefits, customizing the demo and delivery to speak to the specific prospect needs.
• Document and analyze feedback, pain points and new feature requests for the Product team to inform and drive the roadmap for continuous product improvement.
• Own the end-to-end technical onboarding of new clients through to go-live.
• Manage timelines, project risks, and issues.
• Develop detailed integration plans and schedules.
• Provide pre- and post-sales technical support to clients, prospects and partners.
• Identify and manage integration dependencies and critical path activities.
• Assist in communicating technical documentation and resources to clients during onboarding.
• Work cross-functionally with sales, product, compliance, and engineering teams.
• Facilitate team and cross-functionally meetings to manage priorities and deliverables.
• Ensure compliance with company policies, procedures, and standards.
• Stay up to date on embedded finance and international payments market trends, including competitor solutions.

What You’ll Bring

• You have experience in technical pre-sales, solutions engineering, integration management, or technical project management, preferably in embedded finance, fintech or payments.
• Strong knowledge of project management methodologies and tools, with keen attention to detail for tracking initiatives, projects, and deliverables.
• Familiarity with ERP platforms (e.g., Microsoft Business Central, Sage) is a strong advantage.
• Excellent communication skills are required, including the ability to communicate complex technical information to various parties, including non-technical members of the organization and client counterparts.
• Knowledgeable in integrations between different systems and platforms using various APIs and technologies.
• Collaborative work style with the ability to work independently and as part of a team; a unifying approach across internal teams; and comfort partnering with the product team on custom flows (e.g., experience with Figma or similar) to design solutions that meet custom requirements.
• You're a self-starter who aims for continuous improvement with high ownership, resilience and a team-first approach.
• You're a champion for the prospect, client or partner internally and develop strong relationships with key internal colleagues to ensure a proactive approach to external counterpart needs.
• You're experienced in explaining how to use and consume APIs; RESTful architecture is preferred.
• Bachelor's degree required.

Perks & Benefits Canada

• Competitive Salary & Commission based on achieving quarterly targets
• 3 weeks paid vacation + personal days + day off for your birthday + sick time + holidays
• Healthcare
• Life & Disability insurance
• Matched employer RRSP contribution (subject to limits)
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing
• Volunteering day for a charity of your choice

Why Join Us?

You'll be part of a fast-moving team where your contributions directly impact growth. We invest in our people with tools, mentorship, and opportunities to level up fast-whether that's moving into closing roles or leadership paths. You'll also play a key role in shaping how we go to market in the competitive payments space, using real insights and industry benchmarks to stay ahead of the curve.

Xe offers a competitive salary and benefits package. The reasonable estimated pay for this role ranges from $90,000 to $105,000 CAD. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. In addition, Xe offers a wide range of best-in-class, comprehensive and inclusive employee benefits for this role, including healthcare, dental and vision benefits, retirement plan, paid vacation/sick leave and more.

Xe values diversity and is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At Xe, we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us at [e-mail].

The position responsibilities outlined above are intended to define the general scope and requirements for performing this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.