Platform Engineer, Support - 9 Month Contract

Woodbine; Canada; On-site; CAD 75,000 - 80,000; Full time

Job summary

Woodbine Entertainment Group, Canada’s premier horseracing and entertainment company, is seeking a Systems Analyst for a 9-month maternity cover. The role centers on designing and developing IT systems, ETL workflows, and data integration to enhance efficiency and data accuracy.

Responsibilities include maintaining ETL jobs, databases and APIs, documenting workflows, generating management reports, and collaborating with stakeholders to drive automation and DevOps integration.

Qualifications

• Bachelor’s degree in CS, IT, software engineering, or related field.
• Experience as a programmer or systems analyst.
• Certifications in databases or cloud platforms are assets.
• Proficiency with Windows/Linux/Unix and databases (MS SQL, MySQL, Data Bricks, Fabric etc.) and programming languages (.NET, Python).
• Other certifications: AWS, Azure, GCP, OCI are assets.
• Familiarity with ITIL principles and software development lifecycles is advantageous.

Responsibilities

• Design and develop IT systems and ETL workflows to improve efficiency and prevent fraud.
• Review, monitor, and maintain ETL jobs, applications, loyalty databases, and APIs; perform QA.
• Document new workflows for IT infrastructure, applications, database changes, discrepancies and resolutions; generate reports and dashboards.
• Collaborate with stakeholders to discuss technical issues and advise on improvements; provide user support.
• Develop JavaScript API automation code and leverage DevOps practices to improve testing and deployment; update front-end features.

Skills

Programming

Systems analysis

Critical thinking

Problem solving

Education

Bachelor’s degree in CS/IT/Software Engineering or related field

Tools

MS SQL

MySQL

Data Bricks

Fabric

.NET

Python

Job description

Company Overview

A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the globe.

Reason for Vacancy

This is a 9 month contract position covering a maternity leave.

Job Responsibilities

Systems Analysis, Design & Development

Design and develop IT systems - such as backend processes and ETL (Extract, Transform, Load) workflows using SQL stored procedure scripts to improve efficiency. Improve the existing ETL systems, develop alert mechanisms to prevent fraud (e.g. wagering safeguards), and optimize databases and software as per business requirements. Integrate data from different sources, ensuring data consistency and accuracy by developing and implementing data integration strategies and solutions.

Preventive Maintenance, Monitoring & QA

Review, monitor, and maintain IT systems, including ETL jobs, applications, loyalty databases, and APIs. Conduct preventive maintenance (e.g., statistical updates, indexing), schedule server reboots, and test performance and customer experience for the internal applications. Perform multiple troubleshooting rounds for existing IT systems and perform QA (e.g., POS system) to enhance system reliability.

Documentation, Reporting & Continuous Improvement

Document new workflows for IT infrastructure, applications, database changes, discrepancies, and resolutions. Create policies/procedures and maintain a knowledge base. Collect and analyze data to improve IT infrastructure, applications, and databases. Generating and presenting periodic reports and dashboards to management.

Communication, Collaboration & User Support

Collaborate with stakeholders—including management, developers, unit leaders, and end users to discuss technical issues and advise on improvements. Provide user support for application and database issues, communicate system-related problems clearly, and coordinate development and operational efforts.

Innovation, Automation & DevOps Integration

Develop JavaScript API automation code to enhance testing efficiency. Leverage DevOps practices to improve overall system quality. Update internal website front-end features and promote process automation and enhancement.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, IT, Business Administration or related field
• Prior experience as a programmer or systems analyst is expected
• Certification(s): Database Administrator Associate, Azure Data Fundamentals, Fabric Analytics, Windows Server Hybrid Administrator Associate, Dynamics 365: Finance and Operations Apps Developer Associate, GitHub fundamentals or other relevant vendor-specific certifications are an asset
• Technical Skills and Certifications: Proficiency in Operating Systems and Databases: Solid understanding and experience working with various operating systems (Windows, Linux, Unix,etc.), databases (MS SQL, MySQL, Data Bricks, Fabric, etc.) and programming languages (.net, python)
• Other certifications: Certified AWS, AZURE, GCP, OCI
• Familiarity with Application and Database Support: Prior experience or knowledge of supporting and troubleshooting applications and databases, understanding software development lifecycles, and familiarity with ITIL (Information Technology Infrastructure Library) principles may be advantageous
• Critical Thinking and Problem-Solving Skills: Diagnosing root causes, identifying discrepancies, and applying preventive measures under pressure and complexity

Salary

Salary range: The target hiring salary range for this position is $75,000 - $80,000. This range is not a guarantee of compensation. Final placement within the range depends on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

Diversity, Equity, Inclusion and Belonging

Be Yourself. We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world. At the core of everything we do is the beauty of the race horse, but it takes thousands of people from diverse backgrounds to do it as well as we do.