Plan Structure Data Associate

Canada Life; Montreal, Regina, Winnipeg; Remote; CAD 46,000 - 76,000; Full time

Benefits offered by this job

Education reimbursement up to $2,000/€

Health and dental benefits

Mental health benefit $5,000

Volunteer day

Company pension plan

Employee share ownership program

Job summary

Canada Life is hiring a Plan Structure Data Associate to set up and maintain group benefits plan information in our administration systems. Your work helps ensure claims are paid correctly, bills are accurate, and premiums are collected. You will review plan information, enter records, investigate discrepancies, and confirm accuracy.

The role offers a permanent full-time position with remote work options and a competitive base salary. Location: Montreal, QC.

Qualifications

• Strong attention to detail and the ability to work accurately with data.
• The ability to review information, recognize inconsistencies and investigate problems.
• Comfort working in several computer systems.
• The ability to organize a caseload and meet established deadlines.
• Clear written and verbal communication skills.
• The ability to work independently and collaborate with internal partners.
• Experience in administration, data processing, financial transactions, benefits or customer service.
• Comfort using Microsoft 365 applications.

Responsibilities

• Set up and maintain records for new group benefits plans and plan amendments.
• Manage a caseload that includes routine assignments and some more complex cases.
• Review applications and supporting documents for completeness and accuracy.
• Identify missing, inconsistent or potentially problematic information.
• Enter and update plan information in internal administration systems.
• Prepare initial billing information.
• Process or verify billing adjustments.
• Communicate plan setup details, exceptions and unresolved issues to the appropriate teams.
• Review your own work to reduce errors affecting claims payments or client billing.
• Contribute to straightforward departmental projects when required.
• Provide additional technical support when team capacity and your experience allow.

Skills

Attention to detail

Data review and problem solving

Caseload organization

Independent and collaborative work

Tools

Microsoft 365

Job description

As a Plan Structure Data Associate, you will set up and maintain group benefits plan information in Canada Life’s administration systems.

Your work helps ensure that claims are paid correctly, clients receive accurate bills and premiums are collected properly. You will review plan information, enter and update records, investigate discrepancies and confirm the accuracy of your work.

What you will do

• Set up and maintain records for new group benefits plans and plan amendments.
• Manage a caseload that includes routine assignments and some more complex cases.
• Review applications and supporting documents for completeness and accuracy.
• Identify missing, inconsistent or potentially problematic information.
• Enter and update plan information in internal administration systems.
• Prepare initial billing information.
• Process or verify billing adjustments.
• Communicate plan setup details, exceptions and unresolved issues to the appropriate teams.
• Review your own work to reduce errors affecting claims payments or client billing.
• Contribute to straightforward departmental projects when required.
• Provide additional technical support when team capacity and your experience allow.

What you will bring

• Strong attention to detail and the ability to work accurately with data.
• The ability to review information, recognize inconsistencies and investigate problems.
• Comfort working in several computer systems.
• The ability to organize a caseload and meet established deadlines.
• Clear written and verbal communication skills.
• The ability to work independently and collaborate with internal partners.
• Experience in administration, data processing, financial transactions, benefits or customer service.
• Comfort using Microsoft 365 applications.

Assets

• Experience in group benefits, insurance, claims, billing or premium administration.
• Experience creating or reviewing billing adjustments.
• Experience working with detailed plan or contract information.
• Bilingualism in English and French.

What success looks like

• Enter plan information correctly and completely.
• Help support accurate claims payments and billing.
• Identify problems before they affect clients or plan members.
• Complete assigned work within service timelines.
• Know when to resolve an issue independently and when to involve another team.
• Continue building the technical and business knowledge needed for more complex assignments.

Home-office requirements

• To work remotely, you must have:
• A wired connection between your Canada Life laptop and your home router or modem using a Cat5e or higher cable.
• Internet service with a minimum speed of 50 Mbps download and 5 Mbps upload.
• Sufficient monthly bandwidth to perform the role.

We are hiring for multiple roles – Permanent Full Time and 18 Month Contract.

The base salary for this position is between $45,900 - $76,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc).

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Location: Montreal, Quebec, CA Montreal Quebec, Quebec, CA, H3G 1T4 Regina Saskatchewan, SK, CA, S4P 4L4 Winnipeg Manitoba, MB, CA, R3C 1V3 Winnipeg, MB, CA Regina, SK, CA