PJCC Administration Coordinator

Jewish Toronto; Toronto; Hybrid; CAD 50,000 - 53,000; Full time

Benefits offered by this job

Free JCC Fitness Membership

Staff discounts on programs

Medical & Dental Benefits

Paid Time Off

Job summary

Prosserman JCC is seeking a proactive Program Administrator to join our North York team. You will manage registrations, waitlists, inquiries, and access while keeping schedules, attendance, and files up to date.

You’ll coordinate room bookings, coordinate with instructors, and support daily operations using Excel and Teams. This full-time role emphasizes organization, customer service, and community programs within a vibrant Jewish community center.

Qualifications

• Previous administrative, customer service, program support, or similar experience.
• Strong organizational skills and an eye for the details.
• Excellent written and verbal communication skills.
• A friendly, service-focused approach and confidence working with people.
• The ability to juggle multiple priorities in a busy environment.
• Strong Microsoft Office skills, particularly Excel and Teams.
• Comfort learning new systems and databases.
• A proactive, collaborative attitude—you see something that needs to get done and help make it happen.
• Experience in a community, recreation, nonprofit, or similar environment is an asset.

Responsibilities

• Be a go-to resource for participants and instructors, helping with registrations, waitlists, inquiries, and account access.
• Keep program schedules, attendance records, files, and databases accurate and up to date.
• Coordinate room bookings, rentals, program set-ups, and equipment needs.
• Communicate program updates, changes, cancellations, and reminders.
• Work with internal teams to make sure rooms and facilities are ready to go.
• Support instructors with their day-to-day administrative and operational needs.
• Prepare reports and maintain program information using Microsoft Excel and Teams.
• Assist with program communications, flyers, special events, and other initiatives.
• Jump in to troubleshoot issues and help keep programs running smoothly.

Skills

Administrative experience

Organizational skills

Communication skills

People skills

Multitasking

Excel

Teams

Database familiarity

Tools

Excel

Teams

Job description

Location: Prosserman JCC - 4588 Bathurst Street, North York, ON
Employment Type: Full-Time
Schedule: Tuesday-Saturday, 9:00 AM-5:00 PM
Salary: $50,000-$53,000 annually + benefits

Who We Are:

The Jewish Community Centre (JCC) is more than just a workplace - it's a vibrant hub of culture, connection, and community. As one of the largest engagement platforms in the Greater Toronto Area, we offer a diverse range of programs, including arts, fitness, education, daycare, summer camps, and more. With a bold goal to triple our community engagement by 2026, we are on a transformative path to become the beating heart of Jewish life in the region. Join us in shaping the future of the JCC experience for 75,000+ people annually!

Are You Our Next Program Administrator?

Are you the person who loves keeping things organized, solving problems, and making sure nothing falls through the cracks? Do you enjoy working with people while also being the one behind the scenes keeping programs, schedules, rooms, and details on track?

We're looking for a friendly, organized, and proactive Program Administrator to join our team at the Prosserman JCC.

If you're someone who can juggle multiple priorities, enjoys helping people, and gets satisfaction from making things happen, we'd love to meet you!

What You'll Do

• Be a go-to resource for participants and instructors, helping with registrations, waitlists, inquiries, and account access.
• Keep program schedules, attendance records, files, and databases accurate and up to date.
• Coordinate room bookings, rentals, program set-ups, and equipment needs.
• Communicate program updates, changes, cancellations, and reminders.
• Work with internal teams to make sure rooms and facilities are ready to go.
• Support instructors with their day-to-day administrative and operational needs.
• Prepare reports and maintain program information using Microsoft Excel and Teams.
• Assist with program communications, flyers, special events, and other initiatives.
• Jump in to troubleshoot issues and help keep programs running smoothly.

What You Bring

• Previous administrative, customer service, program support, or similar experience.
• Strong organizational skills and an eye for the details.
• Excellent written and verbal communication skills.
• A friendly, service-focused approach and confidence working with people.
• The ability to juggle multiple priorities in a busy environment.
• Strong Microsoft Office skills, particularly Excel and Teams.
• Comfort learning new systems and databases.
• A proactive, collaborative attitude-you see something that needs to get done and help make it happen.
• Experience in a community, recreation, nonprofit, or similar environment is an asset.

Why Join the JCC?

• Career Growth: Build your experience and grow your career within the JCC.
• Free JCC Fitness Membership and staff discounts on programs.
• Medical & Dental Benefits.
• Paid Time Off, including sick days, vacation, and Jewish holidays that fall on scheduled workdays.
• Meaningful Work: Be part of the team that brings programs and community experiences to life every day.

Ready to Help Keep Our Programs Running?

If you're organized, people-focused, and love being the person who keeps everything moving, we want to hear from you! We welcome and encourage applications from all qualified candidates. Accommodation is available upon request throughout all stages of the hiring process and will be provided wherever possible.

Don't self-select out if you're missing a bullet point or two from this job description. We welcome candidates from all backgrounds and are committed to cultivating a diverse and inclusive team. If this opportunity energizes you, we'd love to hear from you.

The JCC does not use AI in hiring selection.