PINK Store Manager: Lead Teams, Elevate Sales & Visuals

Victoria’s Secret & Co.; Laval (administrative region); On-site; CAD 36,000 - 46,000; Full time

Job summary

Victoria’s Secret & Co in Laval, QC, is seeking a PINK Manager who leads with values, delivering exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role coaches Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager.

The position requires coaching, labor management, and strong visual standards, with responsibilities spanning hiring decisions, product storytelling, and team selling.

Qualifications

• Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Experience with influencing cross-functional partners in informal and formal settings.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred.

Responsibilities

• Translate brand direction into clear priorities and daily actions.
• Drive product storytelling and selling behaviors while preserving customer emotion.
• Provide category-level performance insights using company tools and reports.
• Ensure sales floor and fitting room standards are maintained.
• Lead talent lifecycle including interviewing and hiring decisions and performance management with Store Manager.
• Direct reports including PINK Supervisors and/or Selling Associates.
• Operate in higher volume or complex environments and lead business direction.

Skills

Customer satisfaction

Business insights

People development

Cross-functional influence

Flexible schedule

Night/weekend shifts

Physical stamina

Job description

Victoria’s Secret & Co in Laval, QC, is seeking a PINK Manager who leads with values, delivering exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role coaches Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager.

The position requires coaching, labor management, and strong visual standards, with responsibilities spanning hiring decisions, product storytelling, and team selling.