Photocopy machine technician

Hi-Tech Business Systems Ltd; Grande Prairie; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Free parking available

Learning/training paid by employer

Team building opportunities

Travel insurance

Wellness program

Job summary

Hi-Tech Business Systems Ltd in Grande Prairie is seeking an experienced Field Service Technician to diagnose, repair and install electronic equipment across on-site and customer locations.

The role requires 2–3 years of hands-on experience, strong problem-solving, and willingness to travel frequently across urban and rural areas. A secondary school diploma is required, with proficiency in MS Office and network basics. Must have reliable vehicle and valid driver's license.

Qualifications

• Secondary school graduation certificate.
• 2–3 years of experience in field service or repair.
• Willingness to travel frequently to customer sites (urban and rural).
• Proficiency with MS Office and basic networking.
• Valid driver’s licence and access to reliable transportation.

Responsibilities

• Inspect and test electronic equipment and assemblies.
• Install electronic equipment at customer sites.
• Repair electronic equipment and replace worn parts.
• Diagnose faults in circuits and components.
• Provide customer service and explain repairs to clients.
• Prepare cost estimates and complete work orders.
• Deliver repaired goods to customers.

Skills

Customer service

Troubleshooting

Attention to detail

Oral communication

Written communication

Teamwork

Problem solving

Education

Secondary school diploma

Tools

MS Office

MS Outlook

MS Excel

MS Windows

MS Word

Networks

Wireless networks

Wireless router

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

• 2 years to less than 3 years

ON THE ROAD

Work locations may vary. Frequent or constant travel is required from the employee.

WORK SETTING

• Repair
• Urban area
• On-site customer service
• Rural area
• Service
• Various locations
• Relocation costs not covered by employer
• Installation

RESPONSIBILITIES

TASKS

• Inspect products to determine the requirements for repair
• Install electronic equipment
• Repair electronic equipment
• Inspect and test electronic equipment and assemblies
• Repair or replace defective or worn-out parts and components using hand,power or specially designed tools
• Diagnose and locate circuit, component and equipment faults
• Test and adjust repaired products for proper functioning
• Adjust, align, replace or repair electronic equipment and assemblies
• Complete work orders, test and maintenance reports
• Prepare cost estimates
• Provide customer service
• Set up machines
• Perform preventive maintenance
• Logical approach for troubleshooting
• Consult user guides, technical manuals and other documents to research andimplement solutions
• Professionalism in customer service
• Deliver goods to customers

EXPERIENCE AND SPECIALIZATION

TYPE OF SERVICE AND REPAIR

• Photocopiers
• Computers and peripherals

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Office
• MS Outlook
• MS Excel
• MS Windows
• MS Word
• Networks
• Wireless networks
• Wireless router

AREA OF SPECIALIZATION

• Business and commercial machines
• Electronic

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Bondable
• Criminal record check
• Driving record check (abstract)

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation
• Own vehicle
• Willing to travel
• Willing to travel regularly
• Valid driver's licence

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Manual dexterity
• Attention to detail
• Hand-eye co-ordination
• Fast-paced environment
• Bending, crouching, kneeling

WEIGHT HANDLING

• Up to 23 kg (50 lbs)
• Up to 45 kg (100 lbs)

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Excellent written communication
• Flexibility
• Team player
• Values and ethics

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

FINANCIAL BENEFITS

• Group insurance benefits
• Life insurance
• Pension plan

OTHER BENEFITS

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Travel insurance
• Wellness program