Philanthropy & Audience Relations Manager

Canada's Theatre Museum; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Canada's Theatre Museum is seeking a Philanthropy & Audience Relations Manager to lead community building and revenue goals. Reporting to the Executive Director, you will shape fundraising strategies and oversee donor relations and audience engagement across programs.

You will implement a new donor CRM and ticketing system, manage events and communications, and produce reports to guide decisions. This dynamic start-up environment requires collaboration with staff and volunteers to advance the

Qualifications

• Create and implement annual fundraising plan
• Manage and track donor identification, cultivation, solicitation and stewardship activities
• Prepare proposals and reports for donors and sponsors
• Coordinate recording of financial contributions with Bookkeeper

Responsibilities

• Implement and oversee transition to new donor and community member CRM and ticketing system
• Manage CRM and ticketing software by creating events, group visits, timed entrances
• Make strategic recommendations based on reports of actual and potential attendance
• Maintain meetings minutes and notes
• Prepare receipts and thank you letters for donors
• Manage public sector grant writing and reporting

Job description

ROLE AND RESPONSIBILITIES

Reporting to the Executive Director, as the Philanthropy & Audience Relations Manager you will set and realize community building and revenue goals. Your main responsibilities will be:

Overview

• Implement and oversee transition to new donor and community member relationship management database and ticketing system
• Manage CRM and ticketing software by creating events, group visits, timed entrances
• Make strategic recommendations based on reports of actual and potential attendance

Philanthropy

• Create and implement annual fundraising plan along with principal staff and volunteers
• Manage and track identification, cultivation, solicitation and stewardship activities
• Manage relationships with individual and foundation donors
• Manage and implement direct mail and email campaigns
• Maintain meeting minutes and notes
• Prepare and implement membership, stewardship and cultivation events
• Identify and research prospective private sector supporters
• Prepare proposals and reports for individuals, foundations and corporations
• Manage and prepare public sector grant writing and reporting
• Maintain accurate records of donor activity
• Maintain consistent and accurate donor, sponsor and funder recognition information
• Maintain consistent and accurate donor and sponsor benefits information
• Coordinate recording of financial contributions with Bookkeeper
• Prepare receipts and thank you letters for individual and foundation donors
• Process donations made by credit card and cheque

Audience Relations

• Work with Executive Director to manage online ticketing to individuals and groups
• Work with staff to manage onsite processing of tickets
• Maintain consistent and accurate information about stakeholders in the performing arts, heritage and educational fields
• Maintain consistent and accurate information about prospective educational and community groups for sales of museum visits and programs
• Work with staff to manage online sales of museum merchandise
• Manage electronic newsletters, including writing and proofreading
• Create social media posts to support mission, programming, and audience engagement
• Update website content related to events, group and individual visits
• Update website content related to philanthropic giving and sponsorships
• Ensure that all communications materials reflect the diversity of Canada and its artists and audiences, and meet standards of accessibility and inclusive language practices.

Please Note:

CTM is a dynamic start-up with a small team: work will inevitably include other mutually agreed upon tasks