Pharmacy Manager

Safeway Liquor; Edmonton; On-site; CAD 100,000 - 140,000; Full time

Job summary

Safeway is seeking a licensed pharmacist to join our community-focused pharmacy team. You will deliver patient-centered care, lead coaching and onboarding, and launch pharmacy programs while maintaining compliance with OHS and loss prevention policies.

You will ensure strong customer relationships, staff development, and adherence to company standards across locations, contributing to a positive patient experience.

Qualifications

• Pharmacist license in good standing in the province.
• Injection and First Aid certification.
• Minimum of 2 years of licensed pharmacist experience.
• Kroll software experience preferred.

Responsibilities

• Exceed customer expectations by building relationships and delivering customer-centric solutions.
• Execute pharmacy programs and product launches to promote patient service standards and manage margins.
• Support patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and ensure product availability and KPI achievement.
• Engage in Fusion to provide a seamless pharmacy experience across locations.
• Champion company values and foster DEI initiatives within the pharmacy.
• Manage onboarding, training, development, performance management, and succession planning.
• Build and maintain strong team relationships with effective labor balance.
• Ensure regulatory requirements and policies (OHS, Loss Prevention) are implemented and staff trained.

Skills

Customer service

Team leadership

Staff training

Regulatory compliance

Education

Bachelor of Science in Pharmacy

Tools

Kroll software

Job description

Ready to start fresh?

We are passionate about taking care of the health and well-being of individuals and families in our communities. As a member of our pharmacy team, you’ll be part of a group committed to providing exceptional, patient-centered care and consistently exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals who will make meeting the health needs of our patients their top priority.

Here’s where you’ll have an impact:

• Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff.
• Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage.
• Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
• Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations.
• Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy.
• Manage the selection, onboarding, training, development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential.
• Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly.

What you bring to the table:

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a licensed pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid certification.
• A minimum of 2 years of experience as a licensed pharmacist.
• Kroll software experience is preferred.