Pharmacy Manager - Term

Sobeys; Burlington; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sobeys is seeking a licensed pharmacist to join our community pharmacy team in Canada. The role focuses on patient-centered care, exceptional customer service, and the execution of pharmacy programs and launches to promote service standards and profitability.

The successful candidate will lead initiatives, ensure regulatory compliance, and foster a positive team culture while maintaining product availability and achieving KPIs across locations.

Qualifications

• Bachelor of Science in Pharmacy from a recognized institution.
• Licensed pharmacist in good standing in the province of responsibility.
• Injection and First Aid certification.
• Minimum of 2 years of experience as a licensed pharmacist.
• Kroll software experience is preferred.

Responsibilities

• Exceed customer expectations by building relationships and delivering patient-centered solutions.
• Execute pharmacy programs and product launches to promote patient service standards and manage margins.
• Support patient-centered care through professional scope and team delivery of company programs.
• Inspire a positive, patient-focused culture and ensure product availability and KPI achievement.
• Engage in all areas of Fusion to ensure a seamless pharmacy experience across locations.
• Be an ambassador for company values and foster an inclusive environment in the pharmacy.
• Oversee selection, onboarding, training, development, performance management, and succession planning.
• Build and maintain strong team relationships in a supportive environment, balancing labor.
• Ensure regulatory requirements and company policies are implemented and staff trained.

Skills

Customer service

Team leadership

Regulatory compliance

Education

Bachelor of Science in Pharmacy

Tools

Kroll software

Job description

Ready to start fresh?

We are passionate about taking care of the health and well-being of individuals and families in our communities. As a member of our pharmacy team, you’ll be part of a group committed to providing exceptional, patient-centered care and consistently exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals who will make meeting the health needs of our patients their top priority.

Here’s where you’ll have an impact:

• Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff.
• Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage.
• Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
• Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations.
• Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy.
• Manage the selection, onboarding, training, development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential.
• Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly.

What you bring to the table:

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a licensed pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid certification.
• A minimum of 2 years of experience as a licensed pharmacist.
• Kroll software experience is preferred.