Pharmacy Manager

Shoppers Drug Mart Inc.; Niagara Falls; On-site; CAD 90,000 - 120,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Manager in Niagara Falls, where you will oversee the operations of the pharmacy, ensuring compliance and exceptional customer service. This mid-senior level role requires strong leadership and problem-solving skills and provides an opportunity to make a significant impact in the community.

Benefits

Flexible schedules

Competitive pay

Purchase discount program

Online learning opportunities

Qualifications

• Strong decision-making skills in managing pharmacy operations.
• Proven ability to maintain exceptional customer relations.
• Commitment to following Health & Safety procedures.

Responsibilities

• Manage overall operations of the Pharmacy and customer consultations.
• Ensure accurate dispensing of medications and adherence to regulations.
• Oversee inventory management and workflow queues.

Skills

Independent thinking and decision making

Customer service excellence

Problem-solving skills

Strong personal computing skills

Leadership qualities

Job description

Join to apply for the Pharmacy Manager role at Shoppers Drug Mart

1 week ago Be among the first 25 applicants

Join to apply for the Pharmacy Manager role at Shoppers Drug Mart

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy
  
  

Workflow and Inventory Management:

• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
• Review of stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
  
  

Operations:

• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Involvement with financial reports as appropriate
• Read and action store communications on in-store web
• File incident reports when any customer or staff medication or privacy incidents occur
  
  

Experience, Skills & Qualifications:

• Independent thinking and decision making - makes decisions when dealing with issues or problems
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed
  
  

J2WRTL

J2WRRX

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #PHARM #ON

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail

Referrals increase your chances of interviewing at Shoppers Drug Mart by 2x

Get notified about new Pharmacy Manager jobs in Niagara Falls, Ontario, Canada.

St. Catharines, Ontario, Canada 1 week ago

DISTRICT MANAGER -D20371 Niagara, Falls, NY

Niagara Falls, NY
$17.00
-
$19.00
1 month ago

North Tonawanda, NY
$17.00
-
$19.00
3 weeks ago

Town of Tonawanda, NY
$17.00
-
$19.00
6 days ago

Town of Tonawanda, NY
$17.00
-
$19.00
1 month ago

Williamsville, NY
$17.00
-
$19.00
1 week ago

SENIOR CERTIFIED PHARMACY TECHNICIAN - Sign On bonus Available

North Tonawanda, NY
$18.25
-
$24.00
2 weeks ago

Certified Senior Pharmacy Technician - Sign on bonus available

St. Catharines, Ontario, Canada 1 week ago

Registered Nurse Infusion Therapy CHIP Per Visit

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.