Pharmacy Manager

Loblaw Companies Limited; Courtenay; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading company in Canadian retail as a Pharmacy Manager. You will supervise staff, manage pharmacy operations, and ensure exceptional customer service. We offer a dynamic work environment, comprehensive training, and a commitment to sustainability.

Benefits

Comprehensive training

Flexible schedules

Competitive benefits

Qualifications

• Minimum 3 years’ experience in a retail environment.
• Strong verbal and interpersonal communication skills.
• Proven ability to build the business using community-based marketing strategies.

Responsibilities

• Supervise and provide guidance and direction to staff.
• Prepare, dispense, and control medications accurately.
• Counsel patients regarding new and additional medications.

Skills

Communication

Problem Solving

People Management

Customer Service

Education

Bachelor of Science in Pharmacy

Tools

Healthwatch

KROLL Pharmacy

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Here at Loblaw, we take pride and ownership in helping Canadians live life well. We’re looking for talented colleagues who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility, and a great benefits package! Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy that includes: Pharmacy, Dietitian, Medical, and Optical services.

This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing, and delivering Rx accurately and timely. Ensuring adequate inventory levels to meet patients’ needs, and counseling with appropriate documentation to all patients. Provide friendly, positive, and proactive interactions with all internal and external customers, as well as create awareness and educate customers through public relations. Additionally, supervise and provide guidance and direction to staff, with accountability for the financial and operational success of the department.

What You'll Do

• Supervise and provide guidance and direction to staff
• Responsible for hiring and managing the performance of staff
• Accountable for the financial and operational success of the department
• Prepare, dispense, and control medications accurately and timely to patients
• Ensure medication and over-the-counter supplements inventory levels are adequate to meet patients’ needs
• Counsel patients regarding new and additional medications in a friendly, positive, and proactive manner
• Create awareness and educate customers through public relations (public health days, clinics, etc.)
• Provide timely and positive resolutions to patients’ needs and doctors’ requests/issues
• Obtain and review budgeted sales and net contribution
• Identify and report sales opportunities both internally and externally
• Review and control costs at all levels within Loblaw Pharmacy (dispensary)

What you’ll need:

• Bachelor of Science in Pharmacy and a Class A Pharmacist license
• Minimum of 3 years’ experience in a retail environment
• Strong verbal and interpersonal communication skills
• Strong people management skills with the ability to motivate and coach others
• Excellent customer service skills and a strong sense of professionalism
• Proven ability to build the business using community-based marketing strategies
• Strong problem-solving skills, including experience in formulating and executing action plans
• Strong personal computing skills, as well as knowledge of Healthwatch and/or KROLL Pharmacy systems, is a definite asset

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!

Apply today!

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, focusing on areas where we can have the greatest impact. Our approach is based on three pillars – Environment, Sourcing, and Community – and we aim to demonstrate leadership in these areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide all decision-making and are embodied through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits, making us one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers, and Canada’s Top Employers for Young People.

If unsure whether your experience matches every requirement, we encourage you to apply. We value diverse perspectives and experiences that can enrich our team.

We focus on diversity, equity, and inclusion to make our company a better place to work and shop. We are committed to creating accessible environments for colleagues, candidates, and customers. Requests for accommodation due to disability can be made at any stage of application and employment. Please inform us of your needs so we can provide equitable opportunities.

Please Note: Candidates aged 18 or older are required to complete a criminal background check, with details provided during the application process.

Hiring Range / Échelle salariale à l’embauche: $46.45 - $79.50 per hour. Compensation may vary based on experience, knowledge, and geographic location.