Pharmacy Leader: Patient-Centred Care & Professional Services

Shoppers Drug Mart; Stony Plain; On-site; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart in Alberta is seeking a Pharmacy Manager capable of overseeing daily operations, counselling customers, and dispensing medications. The role requires adherence to federal/provincial regulations, privacy standards, and collaboration with health care providers to ensure safe patient care.

Ideal candidates demonstrate independent decision-making, leadership, and a strong commitment to exceptional customer service within a professional pharmacy setting.

Qualifications

• Independent thinking and decision making.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and professionalism.

Responsibilities

• Acknowledge all customers at the Pharmacy.
• Provide counselling on prescriptions and OTC products.
• Ensure privacy requirements are met, including confidentiality.
• Ensure accurate dispensing of medications.
• Communicate with other health care professionals within the circle of care.
• Maintain records as required by legislation and policy.

Skills

Customer service

Privacy compliance

Counselling

Expanded scope

Pharmacy systems

Education

Pharmacist degree

Tools

Pharmacy systems

Job description

Shoppers Drug Mart in Alberta is seeking a Pharmacy Manager capable of overseeing daily operations, counselling customers, and dispensing medications. The role requires adherence to federal/provincial regulations, privacy standards, and collaboration with health care providers to ensure safe patient care.

Ideal candidates demonstrate independent decision-making, leadership, and a strong commitment to exceptional customer service within a professional pharmacy setting.